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Monitech Ignition Interlock Systems

2.5
(14 reviews)

Business Details

2138 Surrett Dr, High Point, NC
27263, United States
(800) 521-4246
http://monitechnc.com/

About

Safety Equipment SupplierMonitech
Monitech Ignition Interlock is High Point’s local ignition interlock provider. Monitech is the original North Carolina interlock provider with over 30 years of experience. With convenient locations across the state and one of the easiest to use devices, Monitech is the iid leader in North Carolina.

Location

Monitech Ignition Interlock Systems
2138 Surrett Dr, High Point, NC
27263, United States

Hours

MondayClosed
Tuesday8:00 AM - 5:45 PM
WednesdayClosed
Thursday8:00 AM - 5:45 PM
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.5
14 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
1
1 star
8
  • BK
    Bobbie King
    Jul 23, 2026
    5.0
    Always fast and friendly.
  • RL
    Rich Lewis
    Apr 30, 2026
    1.0
    It's not the place or the person who works here that is terrible, it's the company itself! Today is my uninstall date and I have gone through 3 years of hell with this company. From false positive tests due to a sugar-free breath mint, to having to pay $45 just to get a code because I accidentally missed blowing into the device. Even though I pulled over and waited the mandatory 5 minutes and was immediately able to start my car again, they still charged me $45. It's just a BS money racket and I would recommend going with another company than this one. If you need to call and talk to somebody you better set aside a day because getting a hold of customer service is an hours long process. God forbid you're stuck on the side of the road and need immediate help because you're not going to get it. I'm glad to be done with this and this horrible company. Beware!
  • WT
    William Turbeville
    Jan 28, 2024
    1.0
    This place is the worst when it comes to customer service my vehicle has been in permanent lock out for 24hrs. Missed work because no one will answer the phone so I can pay them $40 and get a lockout code. This has happened numerous times this company does NOT care about their customers. The sad part is there's nothing I can do it's currently Sunday the office where I'm located is closed so I'm truly at their mercy as to when I'll be allowed to get my truck started I have 4 kids that have activities to go to and have had to cancel all because no one will answer the phone it rings and rings until it finally goes to voicemail you leave multiple messages and Never get a call back you literally have to call over and over and just pray that someone feels like answering.
  • LP
    Lamonte Pickett
    Jan 21, 2022
    1.0
    The place is a rip-off.. they put defective equipment in your car and make you pay for it... In extreme cold weather they don’t work properly and regardless they charge you even if you call and let them know that their equipment is having problems.. Talking to a management is “Mission impossible “..Employees that work there disrespectful and look forward to getting hung up...when ever a code pops up.. Get ready to Pay .. pay .. pay .. Regardless if the equipment is defective they’re going to say ..”oh well I’m sorry you’re still gonna have to pay”. Get ready to pay to be disrespected...
  • CC
    CHRISTIE CARRAWAY
    Jul 24, 2018
    5.0
    Fast friendly service

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Certified October 11, 2026Yext Knowledge Graph
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