Dunham's Sports

Reviews

• MK

  Michael K

  1 day ago
  1.0
  I’ve really been trying to give this sports store a chance, but they keep making it hard. While they have a good selection, their customer service is consistently lacking. This latest visit I experienced a very long line with only one cash register who only had one speed, slow. While waiting, a second employee came up and. Saw the line and then left. The only cash register then said the other register was open at the other door so we went there to find it shut down. Now back at the main line and at the end of the even longer line, the previous employee was back watching the line. I asked her if she could open another line and she responded that is what she was about to do, and she seemed bothered that I even asked. Overall, they can’t even do average well. They need more people to run that store. It is experiences like this that make me go to Amazon instead of buying local.
• MW

  Mason Ward

  Aug 11, 2026
  1.0
  I wasn’t given a receipt but I can’t return items without one. Make it make sense.
• AR

  Antony Rae

  Jul 20, 2026
  1.0
  Came in with intentions of spending a few hundred, was instantly yelled at by some old lady because I happened to be wearing a back pack, she was insanely rude and treated me like a theif I go to put my back pack up front which I tried to do and she followed me around as if I was a criminal. So I left and don’t intend on shopping there again .
• NN

  Nixie

  Jul 15, 2026
  3.0
  UPDATE: After reaching out to Corporate Office and speaking with Eric - the regional manager, I am updating this review. Long story short... Leona the store manager apologized for not looking into what her employee told her before rudely throwing me out of the store. Both Eric and Leona apologized and welcomed me to come back to the store if I would like to shop there. HENDERSONVILLE NC STORE: So I was thrown out of the store today by what I imagine to be the store manager, a very RUDE woman who accused me of throwing clothes at an employee the day before. Which was totally untrue!! She did not identify herself but, let me tell you a story.... It all started yesterday Tuesday July 14, 2026. I went into the store looking for tops to workout in. Found three tops and proceeded to the front cash registers. There were 4 people in line before me. One elderly lady running the cash register, there was some sort of hold up .. I imagine it had to do with pricing of an item. The line started getting longer behind me. I looked around for another employee to ask if they could open another register. When I notice another elderly staff lady heading towards the front. As she's walking by me I ask her if she could open another register. She ignored me...walked right past me like I wasn't there!....so that wasn't pleasant...but I continued to stand in line . The customers that were at the first register were waiting for a manager I think. Not sure but .... The first staff member left that register and opened a new one, took the guy in front of me, but.... couldn't finish the sale because he only had a Card and for some reason the staff member could not get the cash register to go online. So we wait.... the other lady comes over all exhaberated and tells the guy he'll have to wait ... they have no idea how long it will take. This is when I decide I have to leave since I needed to pick up my husband from Phyisical therapy in town. Now this was not a happy workplace, you could feel the disdain the staff members had, not one smile not one apology that it was taking so long...nothing, so I turned around and put the three shirts ontop of a shelf that was in the isle leading into the registers. I could hear the elderly staff member mumble something behind me as I was leaving. but I didn't turn around. So, today I went back to the store hoping to get those shirts and to speak with another manager if there was one about the previous day. Another senior citizen, but a man this time, was running the register. I greeted him with a smile and asked him if he was a manager, he replied no.... I am a consultant, this place is awful we do not have enough help... he was about to tell me more when this RUDE womanm (LEONA) walks up to me and accuses me of throwing clothing at her staff yesterday!. She then proceeded to take the shirts away from me and said she wasn't going to allow the sale of these items to me and told me to leave the store and never come back!!! WOW Just WOW Yes I will never go back but not because she told me not to, Obviously, based on all the bad reviews .. this store is run by poor management, my hard earned money will be spent at other more deserving establishments.
• CS

  Cody S

  Jun 21, 2026
  1.0
  Went to purchase a handgun today or thought I was going to. We got to the store, spent about 20 minutes in the fishing aisles then went to the gun and ammo area only to find no one back there but a sign that said a associate would be back from break in 30 mins. We decided to walk around and look around for another 45 mins . I finally went up to this lady and asked her if I could buy a pistol , she assured me yes just needed about a hour for the employee who works back that for his break. So we sit and wait for a good 35-45 more mins and this 70 something year old man finally walks in . I walk up tell him what I was interested in,(he has no idea about guns ) he can’t see what’s written on my licenses , he can’t find the serial number , he was kinda pitiful. Someone on the intercom come on and said there’s 30 mins until closing . He heard that and then told me 1) he didn’t have enough time(we had been standing there for 10 mins with him trying to figure out how to pull back the slide to find serial number . Then he pretends to push some buttons on the keyboard .. and says “nope , can’t do it ….. someone has tried to buy this gun and couldn’t afford it so it’s locked it out of our inventory. If your going to sell firearms and ammunition then have assosiates who 1, know how to read and have some people person skills, 2 wants to sell customers things they want to buy!!! 3. Can do a better job faking not being able to sell a pistol to someone . This place is a joke . With some different management I believe it could be a great place to go to and spend some serious money . You couldn’t pay me to go back

Frequently Asked Questions About Dunham's Sports