Bass Pro Shops

Reviews

• UZ

  Uriel Zavaleta

  3 days ago
  5.0
  Thank you to Jenna in order pick up! Super helpful and friendly.
• JD

  Jacob Dior

  Jul 14, 2026
  1.0
  IF YOU ARE A MINORITY RUN!!! Very disgusting experience. I left feeling like I was treated with unnecessary suspicion and far differently than other customers. As a minority customer, it left me questioning whether my race played a role in how I was treated. I can't say that for certain, but that's how the experience came across. Regardless of the reason, no customer should leave feeling singled out or unwelcome. I won't be returning to this Bass Pro Shop Location EVER!!
• OM

  OG & ME

  Jul 13, 2026
  5.0
  First time buying a firearm and Ken was the best. Extremely patient and kind. Also helped me pick out the best target ammo. Thank you Ken!
• DT

  Daniel Toney

  Jul 6, 2026
  1.0
  To start, yesterday (7/5/2026) we bought a tsunami 2 person boat tube. The listed price as a club member was 99.98 and we were charged the original price of 149.99. We also had a vip 10% bass pro product discount, however we did not have it with us this day so the cashier ran it as a military discount. This was fine, there was no issue here. We came back this evening and Rhonda was at customer service and was assisting us. We explained what had happened to her and she became rude and dismissive. When she refunded it and began re charging it again the pin pad showed 149.99, I mentioned that it’s charging the same price and before I could even finish she put her hand up and basically was telling me to be quiet. Then she proceeded to say that once he puts his Cabela’s club card in, it will discount it at that point. However at the very end of that transaction, it did not so she was wrong. She then re ran it at the correct price and my father paid for it. I understand working in customer service can be very challenging, but we did not deserve the dismissive and rude attitude the entire time. We simply wanted to fix the mistake and get it at the correct price and save 50 dollars.
• SY

  Sarah Young

  Jun 30, 2026
  2.0
  Most everyone was friendly amd respectful but I walked by one station over by camping and a lady told me to come look at what they had going on. I politely said no thank you and she loudly exclaimed Awww! But it's just a survey! Again I said no thank you and as I was walking away she again loudly said Awww! It made me very uncomfortable like I was doing something wrong by not stopping. If management is encouraging employees to be very pushy with this kind of thing you should know that customers expect their first no thank you to be honored. If this was the individual employees own doing then kindly remind your staff that customers do not like to feel harassed when they are just trying to find a yeti water bottle. First and probably last time I'll go inside this store.

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