Plato's Closet

Reviews

• JB

  Jimikaye Beck

  Sep 12, 2026
  1.0
  I previously read terrible reviews about this store and I have to agree with them 100%. The people at this store don't know how to do basic math. So, in case you're wondering what they're going to give you for your clothes, let me lay it out for you: Here is what they told me: we sell things for 40% to 50% of their retail value. Then you as the customer get 30 to 35% of that sale price. They offered me a little over $4 for a pair of boots that is retailed at $140. 40% of $140 is $56. 30% of $56 is slightly over $16. So, if they only sold it for the lowest price they stated to me and they gave me the least amount they stated, I should have been offered $16. Which frankly is still insulting. In contrast, if they were to pay me $4.20, $4.20 is 30% of $14, which is 40% of $35. In other words, they underestimated by four times the retail value of these boots. And, in case you're wondering, they were brand new black leather ankle boots, never worn, and in the original box. So, best case scenario, the people who work here are stupid and can't do basic math, or they simply don't understand retail pricing. Worst case scenario is they are cheats and liars. I suppose if you're trying to sell used clothes for next to nothing, this is the place for you. But if you want a reasonable, fair price for your items, don't bother wasting your time to be disrespected and treated like an idiot who doesn't know the basic value of their own clothes.
• JR

  Jack Richards

  Aug 25, 2026
  1.0
  Wouldn’t know what’s in style if it smacked them in the face
• BJ

  Beonka Jackson

  Aug 11, 2026
  5.0
  I had such a wonderful experience at Plato’s Closet today! The staff was incredibly kind, welcoming, and understanding. I brought in a few items knowing that they may not be able to take everything, and I completely understood. They ended up taking a pair of heels that I brought in, and they even offered me a little more than I was expecting. It was such a simple but thoughtful gesture, and I truly appreciated the kindness behind it. The employee was so pleasant and made the experience feel comfortable and positive. Thank you to the Plato’s Closet team for being so kind and providing such great customer service. I really appreciate the experience and will definitely be back! 💕
• GG

  Grace Gay

  Jul 8, 2026
  1.0
  I don’t typically leave reviews, but this store has been consistently disappointing. Every single time I’ve been here, the store has been in complete disarray. The racks are overflowing, clothes are piled everywhere, and the entire store feels messy and unorganized. I’ve attempted to sell clothes here multiple times, and every single time I’ve been handed back my entire bag folded the EXACT same way I packed it. I intentionally fold my clothes a certain way, and they come back exactly as I left them, untouched. I’ve been told my items are “too old,” but there’s no way anyone could know that when my bags were never even looked through. What makes it even more frustrating is that I’ve brought in brands like Free People, Dr. Martens, and Anthropologie in great condition, only to have them rejected. Meanwhile, the store is full of flimsy fast-fashion pieces from Shein and Amazon that look like they’ll fall apart after one wash. The buying process feels completely inconsistent.just because something isn’t your personal taste doesn’t mean someone else won’t like it. I understand that Plato’s Closet can’t accept everything, but customers deserve to have their items actually be evaluated before being turned away. After multiple experiences like this, I won’t be wasting my time bringing clothes to this location again.
• JM

  JaNiya McCain

  Jun 28, 2026
  1.0
  I like the clothing selection at this store, but I feel like they are prejudiced toward people of color. This isn't the first time I've brought clothes to this location and felt like I was treated this way, so I finally decided to say something. When I brought in my clothes to sell, I noticed I was getting unpleasant looks from the employees. While I was shopping in the store, I felt like they were watching me and waiting for me to leave instead of treating me like any other customer. It honestly made me feel really sad and uncomfortable. I brought in several brand-new items, including American Eagle jeans and shorts with the original tags still attached, along with brand-new summer dresses with tags. However, the employee only looked at the shirt that was on top of the bag. They didn't even go through the rest of my clothing while I was in the store. I stayed inside shopping for a while, and they still hadn't looked through my bag. When I decided to walk next door, I received a text less than five minutes later saying they were finished. Based on how quickly they responded, I don't believe they took the time to properly go through everything I brought in. The entire experience left me feeling embarrassed, ashamed, and like I was treated differently. Whether intentional or not, that's how the experience came across to me. I hope this store takes concerns like this seriously and ensures every customer is treated with fairness and respect.