OFFLINE

Reviews

• AH

  Andrew Hudson

  May 3, 2026
  1.0
  The fitting room attendant is INCREDIBLY rude. She was rolling her eyes at us and being so hostile for absolutely no reason. We asked her to unlock a fitting room and it was as if we asked her to run a marathon. It was one of the most unprofessional experiences I’ve had in a retail store. I have never been spoken to in that way before in a store and I will definitely never come back here.
• VV

  Vix

  Jun 14, 2024
  5.0
  I had a super great experience this evening. One of the young ladies (maybe a manager) was super patient and nice towards my eleven year old who had lots of questions she just had to ask herself. The store wasn’t super busy but the young lady could’ve left at any point but she chose to help my daughter look for things that would match the clothes she was describing. She even helped me sign up for a loyalty account to get a little bit of a discount. It was a super great experience! Edit: Coming back to this nearly a year later, I found out the young woman’s name is Savannah when I stopped in with my daughter agin recently. She again, had so much patience and helped us understand the difference between the new shorts they’ve put out and how they would have more product my daughter may like soon. Super great experience again!
• EW

  Ella West

  Apr 5, 2023
  3.0
  I wouldn’t shop here unless you want to shop in a store that feels like the Sahara desert.
• RC

  Raquel Colantuono

  Mar 27, 2023
  3.0
  I love love love this store and their merchandise but boy is it hot!
• AL

  Austin Lynn

  Mar 23, 2023
  2.0
  I usually love this specific store but the associate/manager working today when I went in completely ignored me the entire time I was in the store. I picked up two pairs of leggings and even did three or four laps to see if they would ask if I needed a fitting room and nothing was said. Eventually I just put my things back and walked out. I love offline but I would rather spend my money on the website than in a store with such poor customer service.