Express

Reviews

• JC

  Jen Cielma

  May 21, 2026
  5.0
  I had the best experience with Jade today. I am the Best Woman in my friends wedding this fall and needed a sexy and sassy suit to wear. I’d ordered like 6 online and none of them worked. They looked bad, felt cheap. I needed to go somewhere to try stuff on. It was recommended I check Express. Jade greeted me right away and when I shared with him what I was looking to do, he was excited to help me find options. We picked out pants, jackets, a shirt, a vest…and he escorted me to the fitting room. It felt like shopping with a friend. He gave me helpful feedback, grabbed a smaller blazer when I needed a better fit, and helped me get signed up for rewards to save a little extra $ on my purchase. It was a level of customer service you just don’t see too often these days. And it wasn’t just me. The other gentleman working was just as helpful and attentive to his customers and those of us shopping were having such a good time, we were giving each other our advice on our favorite looks for each other. It felt like a truly boutique experience and I was so grateful for all of Jades help and kindness. I left with the perfect suit for the wedding and no more stress. Thanks Jade!
• KM

  Kenyatta Miller

  May 1, 2026
  5.0
  The staff here is absolutely amazing and soooo welcoming! I went in to find a dress for my birthday and left with my spirits boosted. Jade in particular was so helpful throughout the whole process and I found the perfect dress :)
• SB

  S B

  Apr 18, 2026
  5.0
  I recently came in and the clothes are great. I got so much help from Jess and Sharissa. They deserve a raise. Im an MD and can tell if people care. They do. Will be back for sure.
• MM

  MARY

  Jan 21, 2026
  1.0
  I returned five items and only received a partial refund. Customer service claimed that a grey fleece sweatpant had pilling in the crotch area, which is not true, the item was never worn. What concerns me most is that this size was out of stock before my return, then suddenly showed as available after. Now I’m being told the item I returned is “damaged,” which raises serious concerns about how returns are handled. A pair of cargo jeans also ripped the first day I wore them, clearly a defect, yet they blamed me for “wear and tear.” Customer service was dismissive and insisted on damage that did not exist. I’ve spent a lot of money with this company and kept many items. This experience makes me question their quality control and return practices. Be very cautious ordering especially if you may need to make a return.

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