Edible Arrangements

Reviews

• KT

  Kiana Tutt

  May 10, 2026
  1.0
  They charge almost $15 for delivery… which would not be an issue if they delivered your order on time. I have been tracking my order all day because I live in another state and wanted to make sure my mother received her Mother’s Day gift. The tracking stated they were two stops away. Suddenly at the last minute the delivery update to tomorrow. I did not receive a call, text, or email regarding a change in delivery date.
• MM

  M.

  May 9, 2026
  5.0
  IF THERE IS ONE REVIEW THAT YOU SHOULD READ BEFORE READING THE REST, IT IS THIS. I hope it clears things up regarding Edible’s delivery policy. I have ordered from these guys many times, through different stores (there are several in the Triangle covering different zip-codes), and know the owners at this point. I know that with Mother’s Day coming up, there will be various people writing various things. I’d like for those writing something to first be informed. This may be me just remembering life in a low-income household, but I honestly cannot understand spending my money without first reading a company’s delivery policy, cancellation policy, or any other policy, let alone later blaming the business for my dissatisfaction, writing the old “do not order from here,” “disappointed,” and so on. So I have decided to be a man for the people, and leave Edible’s official delivery policy here for everyone’s convenience, and am gradually doing a copy/paste to all the Triangle stores. Hopefully it will clear things up for potential customers, and make things easier for the establishment as well. I copied and pasted this from the Edible Arrangements website’s FAQ’s, located in the menu beneath “customer service”: “· *****Requests for deliveries at specific times of day are not guaranteed.***** Please contact the store that will be processing your order with any specific questions regarding your delivery. [From my personal experience, the best practice is to familiarize yourself with the following times, and order for when you know the recipient will be at home or at work, respectively. And keep in mind that on Valentine’s Day and Mother’s Day, it may be impossible to reach the store, as they are getting twenty calls at the same time throughout the day WHILE there is a line of people in the store waiting to be helped. This should surprise you no more than being unable to reach an airline on Christmas Eve]. · Residential deliveries may be made as late as 7:00PM.* *Please note that during busy holiday times, residential deliveries may be made as late as 9:00PM.* · Business deliveries will be made before 5:00PM*. Edible® may leave the gift with the front desk, security, or the receptionist with specific instructions to refrigerate immediately. Edible® is not responsible for any gift that is not properly handled. If the business is closed, delivery will be attempted the next business day. We do not advise same day business deliveries to be placed after 3:00 PM as many businesses close at 5:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another business day. · At this time, we cannot deliver to P.O. Boxes. · We may call the recipient to schedule delivery in some cases. The delivery times are also listed at the bottom of the confirmation emails that customers receive after we place an order. Edible stores nationwide each have 1-3 van drivers top and - unlike most similar companies - accept same day orders as late as 6:00 P.M. Yes, that is a very legitimate reason for why their delivery time must be flexible. No, it is not first come-first serve, as doing that while covering a huge variety of zip-codes WHILE receiving same-day orders spread across same zip codes will result in the drivers finishing making deliveries very late in the night. Had such a scenario happened with my order, I would be very frustrated that I took five minutes to research the company’s delivery policy, and organized my schedule around that, only to receive the order late because the company instead catered to someone feeling entitled who did not and chose to place the blame on said company. Also, anything relating to issues with the website has nothing to do with Edible stores. That is something that the stores have zero influence over, and is fully a corporate issue, so leaving Google reviews targeting stores about this affects people who are not to blame. Hope this helps, and thanks to the team for all the times you’ve helped me do something special for the people I love <3
• TS

  TΛK SWΛY

  Apr 26, 2026
  5.0
  From the recent visits, service was quick and the arrangements were delicious 😋 highly recommend!
• CH

  Carylon Hamlett

  Apr 5, 2026
  1.0
  The workers was rude
• SH

  Shaunteria Hobbs

  Feb 20, 2026
  1.0
  This place has horrible customer service, the reviews speak for themselves. This type of business will not last. My 3 year old daughter was not allowed to use the restroom, as a paying customer this is ridiculous.

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