DSW Designer Shoe Warehouse

Reviews

• KR

  Kim Rose

  Jul 20, 2026
  5.0
  Large selection, neat store, good prices
• DJ

  Diana Jeffries

  Jul 19, 2026
  5.0
  This shoe store has a large variety of brands and sizes. It also has accessories. Easy parking also.
• KK

  Kary

  Jun 30, 2026
  3.0
  Too expensive 😪
• LM

  Lori Miller

  Jun 15, 2026
  5.0
  Best place to buy shoes
• A

  小小蝴蝶IN AUS

  Apr 27, 2026
  1.0
  Extremely rude and unreasonable staff. I was simply standing in to wait to pay. A staff member came over and spoke to me in a very rude, aggressive, and dismissive way, repeatedly ordering me to move back. Even after I had already stepped back, she walked away and then came back again to confront me further. The repeated and unnecessary attempts to push me away felt humiliating and completely unprofessional. The problem was not about asking a customer to stand in a certain place. The problem was her attitude, tone, and manner. She spoke as if she was scolding someone who had done something wrong. It felt more like a power trip than customer service, as if customers were being treated like offenders and she was acting like an enforcement officer rather than a retail employee. I was ready to buy the shoes, but after being treated this way, I put them down and left. I will not return to this store and would not recommend it to anyone who expects basic respect from staff. When I checked this store on Apple Maps, I noticed that it only has a 67% rating. Many other customers had also complained about the same issue: rude, unreasonable, and unprofessional staff, as well as very poor customer service. That made me realize my experience was not an isolated incident. I am leaving this review on Google as well so that more people can be aware of this before deciding whether to visit this store.

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