Malak Jewelers

Reviews

• JE

  Jeff E.

  5 days ago
  5.0
  Oh my gosh, let me tell you, Malak Jewlers provided outstanding service and repair. They repaired multiple pieces of jewelry that hold priceless sentimental value. It took alot for us to trust any Jewler with the work, but when we walked in and met Meena, we felt a level of comfort that only comes from a trustworthy person. Special thank you to Meena...you are AWESOME! Special thanks to your father for the work he performed and for raising good person.💯💯💜💯💯💜
• SS

  Sammie s

  Sep 24, 2026
  5.0
  They were absolutely amazing here! While on vacation my engagement ring stone became loose and started to rattle. Of course I was so crushed, but I knew as soon as I got home I needed to get my prongs tightened. I called Malak Jeweler’s first thing the next morning because I saw they had raving reviews and oh my gosh I see why! My ring isn’t even from them, and it was my first time there. Not only did they tighten my prongs so fast, they also cleaned it, all in like 5 minutes! I was ready to pay of course especially since it isn’t from them but they didn’t charge me! I will easily be back for absolutely any jewelry maintenance/repairs and any new pieces I want to add in the future!
• CB

  Caitlin Burwell

  Sep 22, 2026
  5.0
  My fiancé had my engagement ring resized and a custom wedding band created with Malak Jewelers. I was pleasantly surprised with how well the ring fit and their ability to maintain the engraved detail on my band. A little while later I realized that I had lost a small diamond from the hidden halo. Malak Jewelers took care of it without issue. I dropped it off Friday after work and it was ready Monday midday sparkling &shinning brighter than ever! I am counting down the days to my wedding to see the custom wedding band Malak Jewelers created! I highly recommend Malak Jewelers for their expertise and customer service. I can’t thank you all enough !
• SJ

  Samone Jones

  Sep 19, 2026
  1.0
  Interesting interaction with Anita (?) Just needed a few pieces repairs and she scoffed and told me how all of my pieces with be questionable to repair because it was too delicates etc. no eye contact and just very…. not willing to be helpful. They did say my ruby ring would be unable to have a normal ring put back on it because it was a natural ruby and they would have to remove the stone and can’t grantee the work ?? .. you mean you would actually have to repair the ring ? Sounds like they have one person with a limited knowledge of real stones attempting to make quick $40 repairs… I would tread softly… sounds like the reviews are about the cheap cost and also cheap work
• SW

  Steven Wade

  Sep 13, 2026
  5.0
  To whom it may concern, My name is LTC Steven L. Wade (Retired, United States Army). During my 26 year military career my Uncle, Uncle Sam, has sent me to various exotic, beautiful and dangerous locales, such as Germany, France, Spain, Italy, Belgium, Switzerland, the Netherlands, Denmark, Canada, Mexico,Turkey, Uzbekistan, Honduras, Panama, French Guinea, Suriname, Qatar, Kuwait, Afghanistan, and Iraq. I gave the above background to give you context on what I'm going to say about my experience my baby Sister and I received with Malak Jewelers. We entered the shop after strategizing what we wanted and how much we were allocating to the purchases ($5K). Enter the best Salesperson I've ever encountered, wonder woman Chris. Welcoming assuring and reasoning with a 3 combat tour 82nd Airborne paratrooper. She directed her staff of junior salespersons to accommodate my sister while Chris performed expectation management on the Colonel. We were offered a bottle of Champagne not with the expectation of make us fuzzy about our purchases but genuine sincere friendliness. She encouraged my interaction with the other customers especially another male customer who comminserated with one another about the superfluous gifts we received in the past from our respective families, comminserating that we were finally doing something for ourselves. After wrangling trying to get the grand total to the $5K limit I artificially set. I deliberately went for Indian Jewelry, 22K with exquisite workmanship and flair. The entire shop was filled with beautiful works of craftsmanship and art. I was secretly glad that my Sister was with me and not my wife where the purchases would've exceeded $10K. The staff was warm and Mr Malik and his son were so supportive. As we crossed over after closing time, I expressed the tried and true military maxim that the troops, eat first, sleep first and our taken care of before the officers are last he said Colonel Wade I will take of my "troops" and the wrangling continued. Finally Super Chris got to the proverbial point of putting 10 lbs of scrap in a five pound pail She delivered the kill shot. She said Colonel Wade you want to replace your 22K wedding band and cross you lost at the beach on the Atlantic Ocean. Are you really not going to get the two items that match what you lost because you exceeded your threshold by $300 dollars, the former Private/SGT that worked his way up the ranks to Lieutenant Colonel surrendered to the brilliant closing argument that would have made F.Lee Bailey proud and we sealed the deal. h-&2My sister and I hugged Chris, grabbed our Bounty and left the store to relax on the park benches laughing at how Chris made me see reason. The store was closing as a light rain was falling over Charlotte, NC where my sister and I were visiting our brother and his wife for a miniature family reunion. Mr Malak came to the door, saw us still there brought us two bottles of water. I proceed to tell him that Chris was his lead sled dog and she was making him oodles of money with her charisma, charming and jewelry knowledge and he better hold on to her tight. My sister and I were still sitting there when the Malak brain trust exited the store. They acknowledged us and were all genuinely happy about the encounter. BEST shopping experience ever. Sincerely LTC Steven L Wade US Army Retired. Take Care

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