lululemon

Reviews

• LP

  Loha Paola

  5 days ago
  5.0
  Good service
• OU

  owen Utsey

  Jul 20, 2026
  5.0
  This is a great Lululemon location to definitely check out!
• AS

  Ava Smith

  Jun 28, 2026
  1.0
  I have tried multiple ways to handle the behavior of the staff at this location, but I have officially reached my breaking point. Every time I visit, my experience depends entirely on who is working, and it has become clear that I am being profiled. I have personally witnessed white women return items without a receipt, and the associates process it seamlessly without saying a word. A male staff member even stood nearby just to watch our interaction—as if anticipating that I would get aggressive or cause a problem. This has happened multiple time. There is always a third party randomly intervening whenever I am speaking to someone at the register or have a complete. The first time this happened, an associate actually reported it to management, and I received a phone call apology and a discount code due to the staff's behavior. But the fact that it is still happening means I have to write this review. This store is incredibly uncomfortable for Black women to shop in. I am a Pinnacle customer and spend a lot of money at Lululemon, so to be treated this way is absolutely ridiculous. The staff desperately needs training on how to interact with customers of color. They are significantly harsher toward Black women, consistently bringing a "crowd" over to watch the interaction even when you are speaking calmly and rationally. I have never seen them do this with any other race. While white women are given a pass on missing receipts without question, I am cross-examined and forced to wait while they go "find someone." It is incredibly uncomfortable, and I strongly recommend that minorities avoid this specific store altogether. I make far more than the cashiers working here; I could easily buy anything in that store ten times over and be completely fine. To be looked down upon and mistreated by people working retail is deeply frustrating. This continuous behavior is completely turning me off from shopping with this brand.
• JJ

  Jamie

  Oct 12, 2021
  5.0
  Found exactly what my daughter needed! After searching so many other stores!
• HZ

  Hope Zegiel

  Dec 5, 2019
  5.0
  Love this location! They have great merchandise and variety of sizes!

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