Goodwill - Mt. Island

Reviews

• CG

  Chris Greer

  Jul 2, 2026
  1.0
  More people waiting in line than in the store! The line barely moved while I shopped for 20 mins. Waited 10+ mins in line, dropped everything and left. The audacity to ask “do you want to round-up” is actually insane for the experience you receive here. I’m starting to consider that as the “do you want to tip” to a thrift store… yeah I’ll pass.
• BB

  Bruce

  Jun 28, 2026
  4.0
  Same as all the others, 90% of the store is clothing.
• JL

  Jonathon Locklear

  Jun 7, 2026
  4.0
  Hit and miss.
• AA

  Aaron

  Jun 6, 2026
  2.0
  Kindness and QC both lacking. Saw two people making returns for damaged items while I was there. The first one was a Hispanic woman and the cashier was very rude to them. Scolded the customer for asking how returns happen while they were doing a checkout. Then after the manager helped the cashier with the return, the cashier told the manager that the customer didn't understand what she was trying to tell her. She understood just fine. It looked like she was just frustrated to have to wait through a very slow moving line to get her return. The cashier was also unable to do a transaction using both cash and card so the person in front of me just left some of their items behind instead. Also there's only one rack for shirts in the men's section and they've jammed so many on there that you can't see any of the fronts.
• CM

  Caleb Montgomery

  Apr 21, 2026
  1.0
  First of all Goodwill is the biggest scam in thrift store the price stuff mad high and the get if for free I went in there today I saw some golf clubs in the back I asked to see them the workers were nice and said yes they were not priced so they had to get their manager she was at the register it took an half hour for her to come me and my mom talked to her mind you it was three bags I wanted I love golf play if for my school she went back there came out with one not my size they were little kids clubs plus they were left handed I am right handed I can use them she priced for the $49 I left them there then she said the clubs that you wanted are going online what thrift store sells stuff online for expensive prices and you got them for free she said you can get them offline but I have to place a bet for them she could have just sold them goodwill is greedy for money any other store would have sold it to me wast of my time her employees can’t even stand her again yall get the stuff for free yall need to do better

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