Goodwill - Ballantyne

Reviews

• JC

  Jenny Colvin

  5 days ago
  5.0
  I always find something here! Wish they had a dressing room, but besides that great, clean store!
• KK

  Kate K

  Aug 15, 2026
  1.0
  This Goodwill was great few years ago but not anymore. Employees are rude. I shop here like 3-4 times a week and used to buy a lot but not anymore. To make a return in this shop feels like a show trial - managers will accuse you that you did not buy it from their Goodwill but somewhere else and will make you super uncomfortable if you are returning something. Meanwhile they don’t have fitting rooms. That’s absolutely ridiculous attitude. I wish Joe , the manager, was still working there, he was the most loyal person and would never give you troubles with returns, he was always polite and kind! All the good clothes are now being sorted and put for more expensive prices so there’s no chance you will find a treasure, especially when the manager Sandy is there. She will make sure to triple overprice all the good stuff so if I see here there I just turn around and come another day. Lots of clothes there are in a really bad condition with stains/holes/smell. Honestly I have no joy to come there anymore. I’d rather shop on Depop online than overpay here for nonsense and rude attitude of employees, as if you own them something. The only 3 persons that are loyal, helpful and kind in the shop are Gavin, Lena and new young brunette girl (I don’t know her name). Other than that I’m done with this Goodwill. I don’t want to spend a cent there anymore.
• CM

  Christina Mcdowell

  Jul 30, 2026
  4.0
  Just left here, an employee was snatching things off racks near customers faces. Not one thing but several, it was very intentional. I go here a lot and the lady putting things out is usually in a bad mood but not to this level. If you have cameras watch them 7/30 @2pm ish. I gave 4 stars because it's a nice store and everyone else tends to be pleasant. Not fair to judge the entire store from on person.
• CM

  Carroll Mumford

  Jul 26, 2026
  5.0
  My wife and I shopped here this past week and had an enjoyable experience while looking around at all the neat stuff they had to offer ! Staff very helpful and friendly ! Thanks Wayne
• IR

  Ivan Ramos

  Jun 2, 2026
  5.0
  Like the saying goes... "one man's garbage is another man's treasure...