This profile is uncertified and using publicly sourced data
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Business Details
About
Outlet Mall
Charlotte Premium Outlets is North Carolina's newest upscale outlet center and features an impressive collection of fashion designers, luxury brands and name brand manufacturers. The 398,421 square-foot center offers 100 notable upscale outlet stores including Ann Taylor, Brooks Brothers Factory Store, Cole Haan, kate spade new york, Vera Bradley, Lucky Brand, Michael Kors, Nike Factory Store, Polo Ralph Lauren and Saks Fifth Avenue OFF 5th at savings of 25 to 65 percent every day.
Location
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.