J.Crew Factory

Reviews

• KB

  Kathy Bryan

  3 days ago
  5.0
  Shopped here July 4th. Great experience- great customer service and great help. Will be back.
• BM

  Barbara Mathias

  Apr 10, 2026
  5.0
  Nice store. Teddy S. was extremely helpful. Love the items I bought.
• SM

  Sara Moody

  Mar 11, 2026
  5.0
  Thrilled to have this in town and be able to find adult AND kids clothes nearby when in a pinch or just wanting to shop. Staff has been very friendly in my experience in the 5+ times I have been since it's opened.
• JE

  Jessica Eden

  Dec 10, 2025
  3.0
  The women's coats were pilling already and only had up to 45% wool if they were not completely polyester. Men's had up to 70% while most of their sweaters were 100% cotton. Not so much on the women's side. The sweaters up front are all acrylic. The cotton sweaters I did find had snags and pulled threads. Just strikes me as strange when consumers have become more aware of avoiding plastic clothing. Women's jean selection looked nice at least.
• CM

  Christian Matthaeus

  Nov 29, 2025
  5.0
  Nice & clean store - well stocked for items (they have men, women and children section). It was busy with Black Friday, so customer service wasn’t too available, but friendly and efficient. Awesome to have something close by and not need to trek to Southpoint or Mebane.