American Eagle

Reviews

• PB

  Paul Brownlee

  Feb 24, 2026
  2.0
  I bought a few items, and came back to return a shirt that didn't fit. I had the card I used but not the receipt. The manager told me firmly "we can't do any returns without the receipt". So I went home, found the receipt and came back another day. To complete the return they asked for my name and address. I said I don't want to give my address. They insisted, "in case something goes wrong with the return". I guess the physical receipt and the card used isn't enough? Thankfully I had a rewards account they could link it to and complete the return. Seems a bit over the top for a simple return, not sure I'll be doing any more shopping there.
• BK

  Braxton Kent

  Nov 10, 2025
  5.0
  I had an absolutely amazing experience at American Eagle! From the moment I walked in, the atmosphere was welcoming and positive. Jon went above and beyond to make sure I found exactly what I needed — his customer service was great. He made the entire shopping experience enjoyable and effortless. I will be back!
• KB

  K B

  Jul 1, 2025
  1.0
  I'm 8 months pregnant and the girl would not shut up about how the shirts ran small and I needed to size up. She brought it up three times. Surprise! They fit! Didn't buy though because of that rude girl. Like God forbid I come into your store.