LP
Laura Pfeiffer
Aug 8, 2026
LOVE
With Needohs being such a huge craze right now, my daughter called the store to ask if they had any in stock before we made the drive.
The employee told her, in a rude tone, that they had “squishies.” My daughter politely asked if they were actually Needohs, since that’s what she was looking for. Instead of answering the question, she received the same rude response and was told she would have to come into the store and see for herself.
I don’t understand why we’re making families waste time and gas over a simple question. If you know whether they’re Needohs or not, why not just answer honestly? Parents are trying to manage their time, and many are driving long distances because of the popularity of these toys.
What bothered me the most is that this interaction involved a child who was polite and respectful. As adults, we should be setting a positive example by treating kids with kindness and honesty. Even if the answer is “no,” it costs nothing to be courteous.
DS
Danielle Shannon
Jun 15, 2026
Late review but I just had to mention the wonderful experience I had in the store.
In May, I visited the Circle the Knowledge and had the best time. I had been there before however I never accepted the assistance when offered. This time, I accepted Ann Marie's offer to help, and she made the experience so much more fun for me rather than a tedious task. I was shopping for 3 different ages; each for a separate event. Ann Marie was excellent! She is so knowledgeable about all the products in the store. I felt very comfortable in the store, not harassed or rushed at all. We took one age at a time and once she showed me the different items that matched the child’s interests, she let me look around until I was ready to move to the next age. With her help, I was able to pick out several gifts and even gave her my name to call me when a future item arrived. Just a blessing to me. AND her and Julia, another wonderful sales associate, wrapped ALL the gifts! It was amazing.
I was there for quite a while and able to observe several other interactions these two ladies had with other customers. They really do make all the people feel as though they are part of a family. One lady in particular, Julia and Ann Marie were saying good-bye to a shy child. The mother called the store about 20 minutes later just to inform them when they got in the car, her child started happily saying good-bye over and over!
These two ladies are marvelous. The owners are very lucky to have found them. They are perfect for such a unique, kid-centered venue.
this is a super neat place! they even gift wrapped our stuff for free. staff were great
HA
Heather Anthony
May 19, 2026
Horrible customer service!!! Very rude employees which is shocking when they sell overpriced toys. Be nice or don’t host big events please.