Key Cannabis Dispensary Springfield

Reviews

• BA

  Bryan Adkins

  2 days ago
  5.0
  Every time I come to this dispensary I have one of the best experiences I've ever had truly have gone above and beyond to provide me with assistance I am now making this my primary dispensary.
• JM

  Javan Moses

  2 days ago
  5.0
  I love Kylee she has the best energy and doesn't get upset helping me find what I want so I truly appreciate her....stay positive 🙏
• LE

  Lillian Elliott

  3 days ago
  5.0
  Always very helpful and make sure that you get the best quality for your money. Always treat you with dignity and respect and answer any questions you may have.
• KB

  Kandice Boyd

  3 days ago
  5.0
  Super friendly she was very nice and picked great products and listened to what I wanted. Told her what I wanted to spend and she listened ,awesome experience !
• CH

  Camryn Hawkins

  May 2, 2026
  2.0
  I’ve never shopped at one specific dispo until I started coming here, I loved the promotions, products, and crew there (and still do! I just feel like at some point someone dropped the ball and I’m suffering the consequences) I’m going to show a picture of all the previous pens I’ve gotten from them, and then the most recent one I bought over 4/20 I buy said pen on the holiday, open it on the 24th to notice the weird one and immediately call because if it’s a manufacturer problem then they need to know and replace it or if this is how they come and I’ve been getting an old model. They tell me to come up as soon as I can, I do the following weekend and basically I just tell them what it looks like, that I checked to see if there was any tampering and I didn’t noticed anything, and she basically says that she can take my name and phone number in case it does end up messing up and tells me it’s most likely a manufacturer error. I go on with my days, then yesterday it needs to be charge, I leave it for about 15 cause I was being impatient and it refused to hit. Didn’t even have the flashing light when the battery is dead or anything. So I called and they told me to come in today and I get told that there’s nothing they can do now because it’s outside the 7 day window (which no one had told me about when I had came in the first time) and that they should’ve taken it and replace it day of. I 100% understand needing such a short timed return policy and that I should’ve probably already known that, but I’d never had a problem before to have that knowledge let alone to have for the employees when I do actually have a problem product. I’m going there one last time to use up my points and such but will not be buying another pen and will go back to GoodDay Farms

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