Ruth's Flowers & Gifts

Reviews

• GT

  Geraldine Thomas

  Aug 21, 2026
  5.0
  Great gifts for all occasions, birthdays, prom, funerals.
• BF

  Bethany Ford

  Aug 5, 2026
  1.0
  This is a scam. They left off important details such as room number, the teddy bear and no carnations. Call a second time to verify order and have them send me an updated invoice. Recieved the second invoice but simple words like "and" was mispelled. Went to website and the first thing Google states is company isnt legit. So, I called to cancel my order and at first he said I couldn't. I proceeded to tell him that I could according to their return policy. He argued with me and then hung up. I called back, different person answer and it was the same as the first person. She hung up on me. I called back again. This person informed me that it would have to go to the approval department to get a refund. They argued with me for two hours. I sent an email during this time. They played the silence game with me and would eventually say "Ma'am can you hear me?" They would tell me I would have to call back in the morning. I told them they will refund me today. I was hung up on again. I called back for a fourth time. Same conversation but with a different person. I emailed them again and demanded my money back. I recieved an email saying they refunded my money. I called my credit card company and told them the situation. So we agreed to cancel my card, So they couldnt try to use it again. I called my credit card company the next day to insure it hadnt been charge and to my suprise it hadnt. No floral shop had an approval department. I asked to speak to management and was told they had already left. When I stated they werent a floral shop and that they were a fraud, they didnt argue that. They were very rude on the phone. I told them I was going to leave a review and they said go ahead. So here it is folks. One thing I learned was to always review companies before you do business with them. What an awful experience this was. Lesson learned.
• CP

  Cami Perryman

  Jul 31, 2026
  1.0
  I ordered flowers for a wedding with your customer service. We went through very detailed wishes and she even uncharged me for some snapdragons that I wanted to add to the arrangements! She knew the arrangements specifically, their price and your website sizing. She took the delivery info, repeated ut several times and my info and repeated it. She said she would send receipt. I didn’t check for it. I had given her my card and she has said that she used it. But, today the day of the delivery I called to check if the flowers were delivered a day early as planned b/c I had not received an invoice. They told me that there was bo record of my purchase and that if I did not have an invoice number that they could not help. I even tried to call back and give them my cc again and ask them to redo the order. They said they were going to check for the invoice / order and promptly hung up on me. This is for a WEDDING HAPPENING TOMORROW and I have to find flowers today at 5pm they before! This is extremely unprofessional and this place might be stealing your cc information.
• MC

  Mary Cappel

  Apr 19, 2026
  5.0
  I ordered flowers for a grand opening of a new business. Was told the flowers were absolutely stunning! Very pleased with this florist!
• AH

  Anne Harrel

  Apr 9, 2026
  5.0
  Wonderful! I placed an order on a Wednesday morning and it was delivered just over an hour later. Placing the order online was easy, the arrangement was absolutely beautiful, and they even honored a request for a specific color of flower. The birthday girl seemed very happy with them, which is what matters most. Will definitely be using Ruth’s again in the future! Thank you!

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