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Brand Certified

JCPenney

4.2
(1200 reviews)

Business Details

(816) 415-2397

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Kansas City, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
8100 N Flintlock Rd, Kansas City, MO
64158, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
6/11/202611:00 AM - 8:00 PM
6/12/202611:00 AM - 8:00 PM
6/13/202611:00 AM - 8:00 PM
7/12/202611:00 AM - 6:00 PM

Reviews

4.2
1,200 reviews
5 stars
651
4 stars
298
3 stars
138
2 stars
47
1 star
66
  • NA
    Nadia A.
    May 6, 2026
    1.0
    Companies complain that “oh retail is dead all the online shopping killed retail” well, it may be as simple as answering the phones? I’ve been calling every department trying to get one simple question about in-store stock on a mattress answered for an hour and no response. Even though the store is supposedly open, not a si bf or department has responded. If your stores are struggling consider that customer service is perhaps the way to attract and keep clients in and maybe ignoring potential customers calls should be a big no no? Just lost yet another in store sale I suppose, good job yall 👏
  • AM
    Andres Mancha
    Apr 27, 2026
    5.0
    Norma and Leslie were outstanding Customer Service representatives; kudos, and thank you very much!
  • ND
    Nancy Dangl
    Apr 19, 2026
    5.0
    Si tengo que hablar es de el excelente customer service que tiene JcPenney, pero conocimos a una cajera que ella nos comento le gusta su trabajo en customer service, desafortunadamente no recuerdo su nombre pero promethazine volver para obtener su nombre y ponerle aqui porque se lo merece pero nos trato increiblemente bien 100% en su trato al cliente!
  • SW
    Sarah W
    Apr 14, 2026
    1.0
    went into the beauty shop to look for a new foundation. At first Ariel asked if she could help. i don't wear foundation often so i thought id ask if she recommended anything. the foundation she recommended. we sat down and tried it on my skin, the product that she put on my face caused my skin to break out. she then proceeded to bring more products over trying to upsell me, in the beginning it was fine but she continued to give me compliments as if trying to get me to buy more products. i told her i need to check pricing to see if it was in budget. then she continued to show different products. i chose to just get a skincare product that she recommended which works great! when we got to the register she said that because i am over 18 she could give me 35% off without explaining that i would be signing up for a credit card. Which was very discouraging that she wouldn't explain and would degrade me for not wanting to "save" money. Love the store but that was extremely frustrating.
  • DH
    Doug&Polly Hare
    Apr 4, 2026
    5.0
    We frequently find the store clean and well stocked which isn't always the case for some JC Penny stores. Appreciate how convenient the store is.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Kansas City offer?

JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne and Okie Dokie.

What are the store hours for JCPenney in Kansas City, MO?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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