Nordstrom West County

Reviews

• CR

  Chad Randall

  Jul 12, 2026
  1.0
  Do not sign up for the Nordstroms Card thinking it's a guarantee you will get the credits they promise when luring you into signing up for their card. Customer service will do nothing other than apologize, "I'm sorry you were misinformed." Probably safer to use your own credit card and make sure you get your normal card loyalty benefits. Our family will no longer be spending our money at Nordstrom's. There are plenty of retailers who sell the same products.
• AC

  Angie Cole

  Jul 12, 2026
  5.0
  Noreen was the best. Very knowledgeable and customer friendly. Thanks lady.
• DG

  Dorene Glenn

  Jul 9, 2026
  5.0
  My daughter and I had a wonderful shopping experience at Nordstrom in West County Center. Everyone we encountered was friendly and welcoming, but I especially want to recognize Traviance in the Lingerie Department. My daughter needed help finding the right bra, and Traviance was incredibly knowledgeable, patient, and kind. She took the time to make sure the fit was just right, never made us feel rushed, and genuinely cared about helping my daughter feel comfortable and confident. Her expertise and outstanding customer service turned what can often be a frustrating shopping experience into a very positive one. This is exactly the kind of service Nordstrom is known for. Thank you, Traviance, for going above and beyond!
• CA

  Carolina Velasco Ayala

  Jul 2, 2026
  5.0
  The store manager, Ms. Charity, was super helpful! I had ordered a dress online and it arrived with some issues. She went above and beyond to help me solve for it.
• HH

  Hyrougal

  Jun 12, 2026
  5.0
  I went to Nordstrom today with my wife to figure out a new cologne to get myself and we were helped by Kate. She was super helpful and understanding even with me being an idiot in terms of perfumes/scents. She had us smell dozens of scents and evolved her suggestions based on what we did and didn’t like even when I said my preferences which were definitely not accurate (I’ve never been cologne shopping haha). By the end we were stuck between two and she solved our dilemma by just giving us a sample size of the one we were less inclined to. She got us a goodie bag of sample Versace scents, a carry case for our Versace Eros bottle, AND she was gassing my wife up the whole time and made her feel very appreciated. 10/10 experience

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