Brand Certified
J.Crew Factory
4.0(61 reviews)
Certified by J.Crew Factory • May 17, 2026
Business Details
18517 Outlet Blvd, Chesterfield, MO
63005, United States
Certified by J.Crew Factory • May 17, 2026
(636) 778-1298
Certified by J.Crew Factory • May 17, 2026
https://stores.factory.jcrew.com/us/mo/chesterfield/18517-outlet-blvd
Certified by J.Crew Factory • May 17, 2026
About
Certified by J.Crew Factory • May 17, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ. Crew Factory Stores
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by J.Crew Factory • May 17, 2026
Hours
Certified by J.Crew Factory • May 17, 2026
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.0
61 reviews
5 stars
23
4 stars
24
3 stars
7
2 stars
2
1 star
5
- RBRosemary BiondiMay 8, 20261.0What is happening to this store. I have been in few times, each time 2 young male associates stood behind the register. No acknowledgment, didn’t have a clue when I asked for a particular item. They both looked at each other with “I don’t know” written across their faces. Lady I assume was the manager was trying to figure out where to place jewelry. She was rude when I asked her a question. She definitely showed signs she was too busy to help me. I liked shopping at JCrew factory Premium Outlet. I always found something to buy. There were 2 Diane’s , Christine and I believe a Maggie.that were so kind , very helpful. Always had a smile on their faces. I would walk into the store they would say hi and direct me to the new items. They all introduced me to the Lizzy pant, which I have them in several colors. They all liked to spend my money. 🤪 Bring these ladies back!!! They are the BEST!!
- BKBrian KDec 21, 20251.0This store completely fails at the most basic level of customer service. Despite being the only customers inside, no one acknowledged us, offered help, or even pretended to care — just awkward stares and total indifference. It’s nearly impossible to find an associate on the floor, yet the moment you reach checkout they magically appear, only to aggressively push email sign-ups instead of actually helping you shop. We felt unwelcome from the second we walked in and left shortly after. If you expect even minimal professionalism or courtesy, avoid this place.
- BCBrenden CanadaDec 12, 20251.0No one greeted me or my friend. No one asked if we needed help. We just go awkward stares and we were the only ones in the store. Not impressed with the service, so we letf.
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory in Chesterfield?
J.Crew Factory is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is J.Crew Factory located in Chesterfield, MO?
The store is located at 18517 Outlet Blvd, Suite #203, Chesterfield, MO 63005.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory offers in-store pickup services for your convenience.
What types of clothing and services does J.Crew Factory provide?
They offer clothing for women, men, and children, including women's swimwear, men's suiting, and Kids' Crewcuts, along with private shopping appointments.
Which payment methods are accepted at J.Crew Factory in Chesterfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the J.Crew Factory store accessible for customers with wheelchairs?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Does J.Crew Factory provide free Wi-Fi in-store?
Yes, customers can enjoy free Wi-Fi while shopping at J.Crew Factory.
What are some popular nearby stores I can visit along with J.Crew Factory at Chesterfield?
Nearby stores include Maxstudio.com, Under Armour Factory House, Brooks Brothers, UGG, and Pandora Jewelry, offering a variety of clothing, shoes, and accessories.
Are there nearby dining options I can consider when visiting J.Crew Factory?
Yes, Wetzel's Pretzels and Charleys Cheesesteaks are nearby fast food restaurants where you can grab a quick bite before or after shopping.
What other outlet stores are close to J.Crew Factory in Chesterfield?
Close outlet options include Aldo Outlet, Cole Haan Outlet, The Fragrance Outlet, Gap Factory, and Le Creuset Outlet Store, perfect for a full day of shopping.
Brand Certified Facts from J.Crew Factory
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Certified May 17, 2026Yext Knowledge Graph
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