Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Troy, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Was glad to find what I needed but waited so long in line and absolutely did not like the persistence to try to get me to apply for a credit card.
ST
Shante Thoms
Apr 26, 2026
1.0
This is a place that does not value customers. They don't even acknowledge your presence. They will walk right by you and not greet or speak to you at all. I was with my kids looking for suspenders and no one offered help and the people that were near seem very busy. Not a place I would shop.
JS
Jim S.
Apr 9, 2026
5.0
Great place and they as always have great sales
AA
Amourah
Apr 3, 2026
4.0
Did a online pickup. Everything was good, I feel kinda sad though, these malls are not what they used to be. It looked like part of the mall was closed down. I hadn't been to 14 mile (Troy) Jcpenney in several years.
SS
Summar Saad
Mar 9, 2026
4.0
I love JCPenney all associate so nice and helpful except one her name Hiyam she's always yelling talking bad with associate and she's unhelpful when we ask her for something she not go and looking for it and just say we don't have it she's really bsd associate the others is all good even the manager the supervisor the cashier All friendly helpful and nice thank you so much
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