Business Details
2800 W. Big Beaver Rd., Troy, MI
48084, United States
Certified by Express • May 17, 2026
(248) 816-0889
Certified by Express • May 17, 2026
https://stores.express.com/us/mi/troy/2800-w-big-beaver-rd
Certified by Express • May 17, 2026
About
Certified by Express • May 17, 2026
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 2800 W. Big Beaver Rd. in Troy, MI or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by Express • May 17, 2026
Hours
Certified by Express • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.0
218 reviews
5 stars
114
4 stars
47
3 stars
20
2 stars
13
1 star
24
- RMRonnie MayhornMar 29, 20261.0Overpriced low quality product. Belt loop came unstitched in a pair of 80 dollar jeans after 2-3 wears.
- KAKunal AroraJan 5, 20261.0Needed to return a recently bought never used pant but with torn tag. Manger was useless and reluctant to engage. Customer service did help but it wasted one full hour going back and forth between customer service and store. I would avoid shopping from this store.
- MHM HDec 20, 20255.0Great staff. Prices a little high
- MRMahin RezaeiNov 22, 20255.0Anna was so sweet and helpful , she helped me a lot to find my right size for my jeans , thank you Anna.
- SPStephanie PrimovMar 15, 20241.0Up until today, I had positive experiences at this location, especially when the ladies seem to be working - they're helpful with coordinating colors and price matching, and just general assistance. Sadly, my experience today has ruined any prior positive experiences. When I came in to return some items today, there was no one in line, the tall bald man at the register was playing on his phone and seemed bothered by me coming in to do a transaction. He told me I can't return my items because I'm literally ONE DAY past the deadline. So no store credit, not even an exchange???? Nope, nothing but rudeness and lacking empathy. Clearly, this new return policy is horrible since a lot of people are upset and giving stores bad reviews, but that doesn't change the lack of customers service. However, I asked to speak to the manager to see if there's a way an exception could be made due to extenuating circumstances and he said "I am the manager, there's no exceptions, this is the policy." This man has ZERO customer service skills and shouldn't be a manager given he showed zero empathy or care. Looks like I'm canceling my Express card and never shopping at Express again because I cannot tolerate rude, disrespectful people and a horrible return policy. Literally, the items aren't worn, tags still attached, and yet I can't even get a store credit after 30 days? Can someone enlighten me what planet this makes sense on?
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Somerset Collection hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can buy Express gift cards at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Somerset Collection currently hiring?
To view and apply for job openings at Express Somerset Collection, please visit https://www.express.com/g/careers/.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, except Express Factory Outlet stores where online returns are not accepted.
What are the Express store hours at 2800 W. Big Beaver Rd., Troy, MI?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What types of clothing and services does Express offer at this location?
Express offers men's and women's clothing including jeans, leggings, dresses, suits, graphic tees, polos, shoes, jewelry, and accessories. They also provide buy online pick up in store service.
What payment options are accepted at Express in Troy, MI?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Which nearby stores and restaurants can I visit when shopping at Express Troy?
Nearby stores include UNTUCKit, Aritzia, Urban Outfitters, Hollister Co., and Madewell. You can also enjoy nearby restaurants like Haagen Dazs for ice cream, Shake Shack for burgers, and Honey Tree for American and Greek cuisine.
Are there family-friendly shopping options near Express in Troy?
Yes, nearby you can find children’s clothing stores like Janie and Jack, Baby Gap, Gymboree, and Abercrombie Kids, as well as toy stores like LEGO and Build A Bear Workshop.
What nearby transportation or landmarks can help me locate Express at 2800 W. Big Beaver Rd?
Express is located near popular spots like Somerset Collection shopping center and accessible via major roads near Big Beaver Rd. While no transit stations are listed, the location’s proximity to well-known stores like Pottery Barn and The North Face can assist navigation.
Brand Certified Facts from Express
This information is certified by Express and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website