I went to the Alo store twice within a few days of each other. The customer service was horrible. I picked up an item off a rack, multiple people walked past me and no one asked could they help me. I finally approached someone coming from the back and asked if she could get someone to help me. When I went back a few days later, same thing. I went to the front to pay for an item, there were three people behind the counter. They continued talking until finally someone said, we'll be with you in a minute. They need to walk down to Lululemon and take notes!! The customer service at Lulu is far superior and if you walk in their store, someone is going to ask how they can help you.
TM
Tara Masterson
Jun 28, 2026
5.0
Quick to get me exactly the size i needed while in fitting room. Communication was great
DD
DetroitLions313
Jun 27, 2026
5.0
Chloe was absolutely amazing!! So patient and kind loved my experience
JK
Jasmine Kadri
Jun 25, 2026
1.0
Terrible customer service. I’ve had to call twice on a return because I returned three items and they only gave me credit for two. Each time they had me on hold for 30 minutes. And still nothing. Cheap quality clothes that are extremely overpriced. They will go out of business soon
CB
Contessa Bannon
Jun 20, 2026
5.0
The staff at this location is so friendly and professional and make every transaction seamless.. Love the merchandise and the staff.. Continue the Amazing Job
What type of products does ALO Somerset Collection offer?
ALO Somerset Collection offers studio to street clothing, yoga gear, and luxury performance skincare products.
Where is ALO Somerset Collection located?
ALO Somerset Collection is located at 2801 West Big Beaver Road, G-205, Troy, MI 48084, USA inside the Somerset Collection.
What are the store hours for ALO Somerset Collection?
ALO Somerset Collection is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I contact ALO Somerset Collection by phone?
You can contact ALO Somerset Collection at +1 248-781-8448.
Does ALO Somerset Collection have an official website?
Yes, their website is https://www.aloyoga.com/ where you can explore their products and collections.
Which clothing stores are located near ALO in the Somerset Collection?
Nearby clothing stores include Vineyard Vines Troy, Emporio Armani, Ermenegildo Zegna at Neiman Marcus, Giorgio Armani, Brunello Cucinelli, Versace, DIOR, Saint Laurent, Brooks Brothers, Lululemon Athletica, BALENCIAGA, St. John Boutique, Veronica Beard, Max Mara, Lilly Pulitzer, Hermès, J.Crew, Giorgio Armani (boutique), J.McLaughlin, Tommy Bahama, and TALBOTS.
Are there any nearby jewelry or luxury accessory stores to ALO?
Yes, nearby are Rolex by Tapper's, Shinola, and David Yurman offering jewelry and luxury accessories.
Where can I find places for a meal or snack near ALO at Somerset Collection?
You can visit P.F. Chang's China Bistro near ALO for Chinese and Asian cuisine.
How can the nearby stores enhance my shopping experience when visiting ALO?
Visiting nearby stores such as Emporio Armani, Versace, and Lululemon Athletica can complement your shopping trip with a wide range of luxury clothing and accessories, and you can enjoy a meal after shopping at P.F. Chang's China Bistro.
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