Glik's

Reviews

• SB

  Steve Beukema

  Sep 17, 2026
  5.0
  **Highly recommended – outstanding customer service at Glick’s in Rockford!** I recently received a Vylori brand shirt as a gift that turned out to be defective. When I contacted the brand directly about their satisfaction guarantee, they refused to honor it. Feeling stuck, I brought the shirt to the Glick’s store in Rockford, Michigan, not sure what to expect. The staff there went completely above and beyond. They listened carefully, treated me with genuine care and professionalism, and took ownership of the situation even though the issue originated with the manufacturer. Their willingness to help, problem-solve, and make things right turned a frustrating experience into a truly positive one. It’s rare to find a store team that prioritizes customers this way. The entire team at Glick’s Rockford clearly care about doing the right thing and delivering excellent service. I’m extremely grateful for their help and will definitely shop here again—and recommend them to anyone looking for a store that actually stands behind its customers.
• SM

  Shiloh Moore

  Aug 13, 2026
  5.0
  Ben is the goat
• LL

  Lindsay Likand

  Jul 12, 2026
  3.0
  Love the selection of clothing & shoes here, but the customer service experience leaves much to be desired. I’ve had quite a few negative experiences here with salespeople being downright rude to me, including my most recent visit the other day. One woman who works there has been particularly short with me on multiple occasions, as if I’m annoying her with my mere presence. Looking at past reviews, it seems like I’m not the only one who feels this way. Many negative reviews about poor customer service have responses from management apologizing and vowing to strive to do better. And yet, it continues to occur. So disappointing & lame.
• PG

  Peace Grace

  Jun 11, 2026
  3.0
  Service is everything and improvements are encouraged. It’s all about the customer service. Rudeness is not an option in retail. It can damage a business. To tell your customers to “get out” 15 minutes before closing that you are closing and “you can come back tomorrow.” It could be done in a nicer, more friendly way. This is a great little clothing establishment but I also do not understand the need for selling heavy winter clothes in the store in middle of spring/beginning of summer (and this was not in the sale section).
• MK

  Misty Knight-Butler

  May 4, 2026
  1.0
  Left after waiting for a dressing room for several minutes, as the two adult workers were chatting it up with the young adult workers at the desk. We were in their vision also, I dont know why we keep giving this place the time of the day. DONE.

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