Your Ignition Interlock installation appointment will usually only take up to an hour or two, depending on the make and model of your vehicle. We also understand the significance of working with your car – rest assured that our service technicians will take utmost care while installing the Interlock device.
Brand Certified
Smart Start Ignition Interlock
4.1(27 reviews)
Certified by Smart Start Ignition Interlock • Jul 05, 2026
Business Details
30045 JOHN R RD, Madison Heights, MI
48071, United States
Certified by Smart Start Ignition Interlock • Jul 05, 2026
(248) 397-0078
Certified by Smart Start Ignition Interlock • Jul 05, 2026
https://www.smartstartinc.com/locations/ignition-interlock-michigan-madison-heights-30045-john-r-rd-48071/?utm_source=locations-organic&utm_campaign=83&utm_medium=dynamic
Certified by Smart Start Ignition Interlock • Jul 05, 2026
About
Certified by Smart Start Ignition Interlock • Jul 05, 2026
Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Madison Heights with same-day installation available for your vehicle. We’re a convenient and affordable Michigan IID supplier located in Northern Madison Heights at 30045 John R Rd with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Madison Heights. Call our Northern Madison Heights location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
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Location
Certified by Smart Start Ignition Interlock • Jul 05, 2026
Smart Start Ignition Interlock
30045 JOHN R RD, Madison Heights, MI
48071, United States
Hours
Certified by Smart Start Ignition Interlock • Jul 05, 2026
Monday9:30 AM - 4:30 PM
Tuesday9:30 AM - 4:30 PM
Wednesday9:30 AM - 4:30 PM
Thursday9:30 AM - 4:30 PM
Friday9:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
4.1
27 reviews
5 stars
20
4 stars0
3 stars
1
2 stars
1
1 star
5
- DKDillon KeelSep 18, 20252.0Car sounds and alarms in Madison heights specifically has always been great friendly service especially for the circumstance. Nothing but good things to say about the service center location itself. Smart start on the other hand in my opinion is ridiculously over priced quite the money grab, because you don’t have another option. From downloads, equipment rentals, annual report fees etc. Unless you call exactly at 8AM customer service is always hard to get ahold of and on hold for well longer than needed if you can even get through without having to have them call you back. I will say everyone has always been pleasant when you speak with them no matter the circumstance. As far as equipment, only one equipment issue in 4.75 years having it so there does seem to be quality there. Giving this 2 stars because there are some positives with the pleasantness of the staff, missing the 3 stars because costs are astronomical. I get you have to learn a lesson but it is very pocket draining.
- NPNevin PrichardAug 30, 20245.0I've had dealings with other ignition interlocks. This one by far is the most courteous and knowledgeable. Rarely is there a weight get you in and out of there.
- DWDonald WetterApr 13, 20231.0Nothing but a nightmare using outdated equipment. Lost time and thousands of dollars because of smartstart. Do your research- Just ask them when the device was made. Be smart and ask about features. If you are taking a picture, is it color or black and white, is there flash, facial recognition,. Without flash, facial recognition, or color you may end up violating and not knowing until your next download.
- ECEric ChapmanJun 21, 20225.0Solo operation but I was greeted warmly and was taken care of in a very timely manner, thanks for all the help!
Frequently Asked Questions About Smart Start Ignition Interlock
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
What are the operating hours for Smart Start Ignition Interlock in Madison Heights?
Smart Start Ignition Interlock is open Monday to Friday from 9:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
Can I get same-day installation for an Ignition Interlock Device at this location?
Yes, same-day installation is available at Smart Start Ignition Interlock in Madison Heights.
How do I schedule an appointment for Ignition Interlock Device installation or service?
You must schedule an appointment to ensure you get the correct IID and meet restricted driving requirements. Call the Madison Heights location to check availability or use the online quote portal.
What payment options are accepted at Smart Start Ignition Interlock?
They accept Mastercard and Visa credit/debit cards; cash payments are not accepted. Payments can also be managed through the Smart Start Client Portal app.
What do I need to bring to my Ignition Interlock Device installation appointment?
Bring a photo ID, proof of residence, and any relevant case documents depending on your state requirements. The Program Advisor will provide guidance if other documents are needed.
Is Smart Start's Ignition Interlock Device compatible with all vehicle types?
Yes, their certified technicians can install devices on all vehicles, including hybrids and electric cars, without harming your vehicle.
How do I use the Ignition Interlock Device after installation?
When prompted, blow into the device until you hear a click signaling the completion of the breath test. The device measures your alcohol level to determine if the vehicle can start.
Are there other Ignition Interlock providers near Smart Start Ignition Interlock in Madison Heights?
Yes, nearby providers include Intoxalock Ignition Interlock and LifeSafer Ignition Interlock, which also offer ignition interlock services in the area.
What nearby services can I visit along with Smart Start Ignition Interlock in Madison Heights?
Customers can visit nearby businesses like Doc's Auto Wash for vehicle cleaning or Romi’s Beauty Salon for personal care, making it convenient to combine trips.
How can nearby car service providers complement my visit to Smart Start Ignition Interlock?
Nearby automotive shops like Dotten Collision and JRE Tire and Auto provide repair and maintenance services, which can be useful after IID installation or if vehicle repairs are needed.
Brand Certified Facts from Smart Start Ignition Interlock
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