Merchandise Outlet: a unique and unforgettable shopping experience. Our family-owned business has been providing Michiganders with great deals for going on forty years. We sell a wide array of great products at discounted prices, meaning you can find everything you want - and things you never even knew that you wanted - at a fraction of major retail prices. Our items vary at each location and move out quickly so you can never quite predict what you will find. Shopping at Merchandise Outlet is a memorable experience because of our high standards for customer service. You'll feel like you're around friends at any of our twelve stores!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.