Brand Certified
JCPenney
4.1(877 reviews)
Certified by JCPenney • May 17, 2026
Business Details
1860 W Michigan Ave, Jackson, MI
49202, United States
Certified by JCPenney • May 17, 2026
(517) 788-7300
Certified by JCPenney • May 17, 2026
https://www.jcpenney.com/locations/mi/jackson/clothing-stores-jackson-mi-2067.html
Certified by JCPenney • May 17, 2026
About
Certified by JCPenney • May 17, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Jackson, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • May 17, 2026
Hours
Certified by JCPenney • May 17, 2026
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.1
877 reviews
5 stars
436
4 stars
238
3 stars
123
2 stars
36
1 star
44
- KWKathie WagnerMay 7, 20264.0Only one register open. Great sales
- LTLacie ThayerApr 12, 20265.0Best customer service out there. I fainted in their store today, and every employee rushed to help. My man caught me and laid me on the ground, one employee got me a pillow, another employee held my feet up for me and then got a trash can to prop my feet up, an employee got me a cold wash cloth to put on my head, they gave me a free water and called 911. No one skipped a beat to help. I wish I knew their names they were the sweetest people ever. They were reassuring and asking if I was okay. The cashiers were the absolute best in that situation, the manager came to make sure everything was okay. I hope nothing like this ever happens to anyone else, but if it does JC penny is the place to be. Thank you to all those lovely people.
- CWCharyl WozniakApr 10, 20265.0Got some good deals!
- TRThomas RooneyMar 24, 20265.0Great sales, love having a place to try on clothes
- KRKaren RenneFeb 18, 20263.0Still there! For now!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Jackson, MI offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Jackson, MI?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Jackson offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customer convenience.
What payment options are accepted at JCPenney Jackson?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney store in Jackson wheelchair accessible?
Yes, the Jackson JCPenney has a wheelchair accessible entrance for customers.
Can I shop for both men's and women's clothing and shoes at JCPenney Jackson?
Yes, the store offers clothing and shoes for both men and women.
Where is JCPenney located within Jackson, MI?
JCPenney is located at 1860 W Michigan Ave inside the Westwood Mall in Jackson, MI.
Are there beauty salons near JCPenney in Westwood Mall?
Yes, nearby beauty salons include The Salon, Hair by Jordan, MasterCuts, VN Nails, and Beautiful Brows, which offer beauty and spa services accessible to JCPenney customers.
What other clothing stores can I visit near JCPenney in Westwood Mall?
Nearby clothing stores include Victoria's Secret & PINK, American Eagle Store, Campus Den, Check ME Out Fashion, The Buckle, Pacsun, and Spirit Halloween Jackson, Mi, providing a variety of fashion options for shoppers.
Are there any family-friendly entertainment options near JCPenney in Westwood Mall?
Yes, family-friendly options nearby include The Bounce Castle and Play Fun Center, which provide playground and event planning services for children and families.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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