Citi Trends

Reviews

• DC

  Deanna Cameron

  Jun 21, 2026
  1.0
  I visited this store to return a few items that didn’t fit, and the experience was very unpleasant. From the manager to the employees and even the security guard, everyone gave the impression that they did not want to be there. Instead of greeting me or assisting professionally, they seemed confused and annoyed that I was making a return. The interaction felt uncomfortable and unwelcoming from start to finish. Returns are a normal part of retail, and customers should not be made to feel like they are inconveniencing the staff for following store policy. A little professionalism and friendliness would have made a huge difference.
• KS

  Kimberly Smith

  Apr 21, 2026
  2.0
  Junky, Unorganized, and picked over items that wasn’t where they needed to be
• DS

  D Smith

  May 29, 2022
  2.0
  Horrible experience. Lack of Customer service. Poor, assuming attitudes, meaning if you hand them a credit card they automatically think you have a fraud card. No uniforms to identify the workers so you can ask for assistance.
• LJ

  Lavetta Johnson

  Jul 3, 2019
  1.0
  This store was good
• AL

  Alicia Lomas

  Jun 14, 2017
  3.0
  Its cool

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