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Business Details
About
Pawn ShopAuto BrokerElectronics StoreMiscellaneous RetailJewelry StoreSports Memorabilia StoreHardware Store
American Jewelry and Loan was opened in 1978 and has since become one of the largest and most recognized pawn shops in the world. It's Detroit location is the setting of the record-breaking reality show, Hardcore Pawn, but remains a dedicated, full-service pawnshop for the Metro Detroit area and beyond.
American Jewelry and Loan prides itself on delivering exceptional customer service by way of pawn loans (short-term collateral loans), merchandise sales, and purchase of items for fair market value.
American Jewelry and Loan carries a large selection of new and used jewelry, watches, electronics, tools, memorabilia, and more.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.