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JCPenney

4.0
(1860 reviews)

Business Details

18900 Michigan Ave, Dearborn, MI
48126, United States
(313) 593-3300

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dearborn, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
18900 Michigan Ave, Dearborn, MI
48126, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
1,860 reviews
5 stars
919
4 stars
458
3 stars
259
2 stars
98
1 star
126
  • RC
    Ricky Craft
    6 days ago
    5.0
    Old school shopping,
  • MR
    Myriam Ramirez
    May 12, 2026
    5.0
    Love it
  • JL
    Jermeeka Lyons
    May 5, 2026
    4.0
    Good customer service
  • JB
    Josh Burgess
    Mar 29, 2026
    5.0
    Christopher did an amazing job on our family portraits and did great with our rowdy 1yr old son!!!
  • BW
    Britney Wright
    Feb 25, 2026
    4.0
    I recently had a good shopping experience At JCPenney‘s, I was there a little over a week ago. I just Remembered to make my review. I really liked how the younger workers always speak up greeting customers that make you feel welcomed when you walk in. They are friendly, helpful, and willing to assist with anything you need which makes shopping much more enjoyable. The store also has great discounts and I like seeing the new clothes and updated styles being brought in. It show’s that the store is keeping up with current trends while still offering good prices. One thing I did notice that was a group of older women working around the shoe department who didn’t seem as welcoming. Their facial expressions make them look upset or are interested, which gives JCPenney a slightly bad look compared to a positivity energy from other employees customer service is really affects our shoppers feel so having friendly attitudes throughout their store would make the experience even better. overall I still enjoy enjoying shopping here because of the help staff, good sales and variety clothing options.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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