Very difficult return process. Ales for personal information, order number, and account login. Simple size exchange cost $8 somehow and they were not able to apply my $5 credit.
EM
Elyse M
Jun 2, 2025
2.0
I don’t appreciate the manager working and training someone lying about return policy saying I had to give number to be able to return. I immediately looked up the policy. The shorts I got are cute but as soon as I didn’t want to leave number or get credit card she got attitude. Not a great impression on making me want to change my mind about it either.
KW
Katie Weidner
Apr 30, 2025
5.0
Thank you Aubrey and Kiera for helping my tween pick out some clothes for her upcoming events! They talked with her like they were all girlfriends out shopping. It was stress free for both of us. Jade cashed us out and was so helpful with ordering a pair of pants in her size to be shipped to our door. The cargo pants are a little pricey but she has 3 pair already, wears them every week. They are washed after every wear and still show no wear so I think they are worth the money.
This information is certified by American Eagle and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: