Westbrook Crossing is located on the border of Portland, Maine's largest city, making it one of the primary shopping destinations in the entire region. With immediate visibility from I-95, Route 302, and busy local corridors, the center serves a broad market of residents, visitors, and regional shoppers. Anchored by Kohl's, the property features fast-casual and full-service dining, boutique fitness, salons, and everyday retail conveniences.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.