Windsor

Reviews

• IS

  Ian Smith

  Mar 28, 2026
  2.0
  I had a very disappointing experience at Windsor. The staff was unhelpful throughout my visit and came across as rude and disrespectful. No one offered assistance to me or my daughter, even when it was clearly needed. Overall, the customer service was poor and made the shopping experience frustrating. I expected much better support from a store like this.
• SS

  S S

  Dec 23, 2025
  5.0
  Since windsor has moved to the upstairs part of wheaton mall. I have been thoroughly impressed. They expanded the space and layout and made it delightful they carry quite a bit of the online products. Found a gala dress here in a pinch and weekend bday and some urban wear as well. Its a clutch spot in a pinch and a few winter items. The pricing has went up but still affordable. The girls here the store manager and the checkout person were super helpful I came late one night needing an outfit for the next day and they all helped me find sizes get me in the fitting room with 30 min before close (I dont recommend but was in a bind). Also assisted me with checking out. They were so helpful i ended up spending $800-900 the customer service here was so much better than Pentagon city. Which is wild. Loce the new people who work at this location they keep me coming back. Hope they all get great commission because they deserved it.
• SC

  Saira Campos

  Dec 2, 2025
  1.0
  Came in to look at a few dresses for an upcoming event and was met with an extremely rude employee named Angelica, extremely impolite and unprofessional. She definitely has no business being in the customer service industry if she’s going to have an attitude in her workplace. CHOOSE BETTER EMPLOYEES! Thank you!
• EE

  edjjfashion

  Feb 9, 2023
  1.0
  I work retail I am actually a store manager I used to work for Windsor I usually don't leave reviews but this was the worst customer service I've ever had in my whole life two young ladies sitting at the counter having a whole conversation never looked up to see if I was okay or to even greet me if I wanted to steal I would have been able to because they didn't even customer service me. Then when I was ready to check out they still were having a conversation I had to ask to be rung up this is unacceptable and only reason why I brought earrings because I really like them I will not be coming back to that location to spend my money.
• AM

  Alana Mitchell

  Jan 28, 2022
  5.0
  Mangers Nicole amd Aniyah at Windsor Wheaton mall customer service was so excellent .. I came to look for 1 thing and left with a new start to my Wardrobe… Last month I was there and Store Manager Chris was so excellent and store was easy to shop once I understood the store

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