Marc Jacobs - National Harbor

Reviews

• DP

  Dana Penn

  Aug 27, 2026
  1.0
  I didn’t have a good experience at this store. Unprofessional employees.
• RH

  Ranada H.

  Feb 16, 2026
  5.0
  Good selection. The two young men working there provided great service. If you ordered anything from the actual site, you cannot return to this location since its an outlet.
• LQ

  Lilly Q

  Aug 24, 2025
  5.0
  Nate is very kind and helpful!
• CO

  cakei ob

  Aug 7, 2025
  3.0
  First of all- staff here were lovely and I would give them 5 stars if this was just about the staff! Second: however unfortunately, I really need to call attention to the fact that apparently you can't return anything for a refund to this store. You are only able to get store credit. Fortunately, I liked my purchase, but I was really disappointed to read this on the receipt and it will make me much less likely to choose this store in the future. Also for the price of the bags, they should offer dust bags or something to store them in. However, the products were nice and so were the staff!
• AM

  Ac Mitchell

  May 25, 2025
  3.0
  Purchased a bag but was disappointed when I got home to not having a dust bag! I called the store to ask where was my dust bag for my new purse. I was told by the manager that because Matc Jacobs is an outlet store it didn't come with a dust bag. I also purchased a wallet and it had a cover for it🤔 marc jacobs NEED TO CHANGE THAT STUPID REASON!