In an age of online shopping, we at Shoe Fly pride ourselves on offering a personal touch. At every one of our locations, our friendly, trained staff and certified pedorthists take the time to get to know each customer through one-on-one service, state-of-the-art measurement, and digital foot scans. We stock widths from narrow to extra-wide and offer a range of orthotics and arch supports to further customize footwear to our customers’ individual needs. Unfortunately we do not carry children's footwear at this location, and we are not a shoe repair store.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.