Madewell

Reviews

• MM

  Mac McKnight

  Mar 23, 2024
  5.0
  I recently shopped at Madewell for an outfit, and I cannot speak highly enough of the exceptional service I received from Haley, one of the sales associates, and Gabrielle, the store's director. I needed to buy an outfit suitable for presenting to the CEO of my company. From the moment I walked into the store, they went above and beyond to ensure that I found the perfect ensemble to make a great impression. Haley and Gabrielle greeted me with genuine warmth and enthusiasm, instantly putting me at ease. They took the time to understand the nature of the presentation and the look I wanted to achieve, offering valuable styling advice and suggestions along the way. Their knowledge of the Madewell collection was impressive, and they effortlessly curated a selection of pieces that helped me step outside of my comfort zone. What truly stood out to me was their attention to detail and commitment to finding the right pieces for me. They listened attentively, patiently helped me try on various combinations, and provided honest feedback without ever being pushy or overbearing. It was clear that their priority was ensuring my new outfit helped me feel more confident and ready for my presentation. Thanks to Haley and Gabrielle's expertise and guidance, I walked out of Madewell feeling empowered and excited about my upcoming presentation. The outfit they helped me select not only made me look polished and professional but also reflected my personal style. Their exceptional customer service truly made the shopping experience a delight from start to finish. I cannot recommend Haley and Gabrielle at Madewell enough. Their passion for fashion, dedication to customer satisfaction, and genuine kindness set them apart, and I am incredibly grateful for their assistance. If you're in need of expert styling advice and impeccable service, look no further than Haley and Gabrielle at Madewell.
• LC

  Lauren Conover

  Feb 18, 2023
  5.0
  Gabrielle is a jean-fitting queen. She spent so much time with my friends and I as we tried on jean after jean, and we all walked away so pleased with her recommendations. If you need a hype woman to help you shop, she’s your gal!
• BS

  Barbara Stein

  Nov 19, 2021
  5.0
  I visit Baltimore from Dallas TX recently the weather was cool and I needed a scarf. I walked into Madewell and there was the perfect scraf. The staff was friendly and professional. Thank you.
• EB

  Emily Barber

  Aug 12, 2016
  5.0
  Very kind, helpful staff. Well made clothing that feels great. Also, teachers and students with ID get 15% off!

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