Steve Madden

Reviews

• DD

  Devin

  Jul 20, 2026
  5.0
  Tiffany was amazing and helped us find exactly what we needed. Great customer service!
• EE

  EmP

  May 21, 2026
  2.0
  I couldn't return my shoes because they said they don't have "extra" cash in the drawer. After I left I wondered why they didn't offer to put it back on a card if they couldn't give me my cash back... makes me think twice about shopping there.
• CL

  carmen larios

  Jul 8, 2023
  5.0
  Great Shoe Store ,customer service A+
• JW

  jamika white

  Apr 22, 2022
  1.0
  The first time i went in the store we was greeted nicely we went in for the infamous tiktok bag they didnt have it then so i purchased other bags and socks i was told they was coming in that week to put my name on the waitlist which i was about 3rd or 4th and what colors would i like to be put on hold which i did i called the following week because k didnt get a call i was told they didnt come in today 4/22 i walked in i asked have they came in yet i was told yes and they sold them all i asked what about the wait list and one of the ladies told me waitlist doesnt matter when they have customers in the store that wanted them right then and there us people who was on the wait list didnt even get a chance to purchase or decline the opportunity to purchase the bag im a steve madden member i shop for shoes and bags alot this store and its workers put a bad taste in my mouth

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