Edible Arrangements

Reviews

• CC

  C

  Apr 18, 2025
  5.0
  G went above and beyond! I'm so impressed with the customer service here. I just wanted to say "Thank you!!!" The birthday person who picked them up today is extremely happy. They are making his day on this special day 😊🎉
• SS

  Shruti Saraf

  Jan 26, 2025
  1.0
  I am extremely disappointed with the terrible experience I’ve had with Edible Arrangements. I placed an order that was supposed to be delivered FOUR days ago, and to this day, nothing has been delivered. To make matters worse, the recipients have called customer service FOUR times, and no one has responded or provided any resolution. Not only have they failed to deliver the order, but now my money is stuck with no clear communication or refund. This is completely unacceptable. I trusted Edible Arrangements for a special occasion, and they have let me down in every possible way. I strongly urge anyone considering using their services to think twice. Based on this experience, I would not recommend Edible Arrangements to anyone. I will not be ordering from them again. Edible Arrangements, please resolve this issue immediately and refund my money!
• ES

  Esmerinda Santiago

  May 12, 2023
  1.0
  Ive been trying for hours to get in touch with the Waltham edible arrangements. I just need information about my order that is suppose to be delivered to my sons school for his teachers . I understand if workers are busy BUT I have been calling since open time & NOT ONE CALL has been picked up . I stayed on hold for very long very patient but this is just very discouraging . i am not sure if i want to order again if this is the result of things . just ridiculous to me . its now 11:16 AM , its a school so i need this to be delivered at a certain time . This actually gets me stressed out . wasted over 100 dollars , tracking information said it was received by store . not anything else . by this time it should be on its way or within the hour. I ordered a day before so it isn't a same day order . * UPDATE : I've had a very nasty associate call me from the store. first she did not want to give me her name & she hung up in my face. She said my order isn't prioritized even though it is a school , she said because its mothers day she cant do anything about it . i am confused because it is still teachers week & they should still be prioritizing those orders. she said she cant guarantee that my order will make it before school hours are done . its Friday . honestly with the treatment I just received & all the stress with this order , I will definitely NOT be ordering from Waltham ever again. i read the reviews on google & I tried to see past it but the reviews are 100 percent right . this store is just not what it should be . worst customer service I received in my life. I want to cancel my order but no one is picking up still & I called back the number the rude girl called me on which is a different number than the store number provided & still no answers … I ordered because I work a lot & I needed to show my appreciation for these amazing teachers but all I got was a gray hair after all of that . you guys are the WORST . SO PEOPLE DONT WASTE YOUR ENERGY OR MONEY HERE CAUSE IT DEFINETLY WONT BE APPRECIATED. UPDATE : Its 1:34pm . I called the school . No delivery . Thank you guys for ruining this for me !
• LR

  lee “lee” spinale rea

  Jan 24, 2018
  5.0
  Edible Arrsngements is a great idea and unique product. I have had great experiences at this store. I recommend this store.

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