At BlackCraft, we live by the ethos of kindness, gratitude, and positivity. We celebrate self-empowerment, self-expression, and all aspects of life that encourage personal freedom. For those of you who have embraced us from the beginning- thank you for the continued support. For those of you who are discovering us, welcome. We hope that our products will encourage you to believe in yourself and create your own future.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.