I went with my friend last weekend, both shopping for jeans, I was looking at a pair I had in my hands and this employee walk right in front of me and push me with her body out and start looking for a pair as well, no excuse me no nothing, instead she side-eye me and said “let me tell you, thoose are pretty but run really small, wont fit you” I literally can’t believe what I just heard *as I was literally on AE jeans* I didn't reply anything and she look at me and just said “just saying” and walk away… black hair in her 30? Maybe.
As a retail manager this is not just extremely unprofessional but disrespectful and unacceptable.
AR
A R
Apr 19, 2026
1.0
A pretty bad experience as first time shopper. I came in a week ago and had a great experience with a manager who was bubbly and fun. Went in to return some things today and asked the cashier about their experience with their jeans. The entire time he was looking behind me at his manager just for asking about how stretched out the women's jeans get and hardly looked at me as if I was asking a weird question. I wanted to return the jeans since they didn't stay their size and the dark toned woman with long curly hair treated me like some kind of criminal. I'll never shop at AE again and neither will my friends or family.
NM
Nicole Moreira
Apr 15, 2026
5.0
Great experience great customer service!
AH
Alfredo Hopewell
Mar 12, 2026
5.0
Best experience at this store yesterday. The lovely lady who helped me with my exchange was awesome! Thank you 😊
SM
Samantha Morse
Feb 7, 2026
2.0
Went shopping here yesterday for jeans and this young girl working made a comment as we were in the dressing room. She said “I guess everybody wants to try on jeans but nobody wants to buy anything.” When I was done trying on jeans, I left the dressing room to put the ones I did not want in the bin but noticed the bin was not there because the same young girl was putting away the clothes. I handed them to her and said I’m sorry can I give these to you? She said absolutely nothing and just grabbed them. I said “thank you” and still nothing. I then proceeded to spend $370 in the store because I love AE jeans but never again will I go to that store because of the attitudes.
What types of products does American Eagle offer at the Millbury location?
American Eagle offers a variety of products including women's and men's clothing, jeans, T-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
Where is the American Eagle store located in Millbury, MA?
The store is located at 70 Worcester Providence P, Suite 409, inside The Shoppes At Blackstone Valley, Millbury, MA 01527.
What are the store hours for American Eagle in Millbury?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does American Eagle Millbury offer in-store pickup or delivery services?
Yes, American Eagle Millbury offers in-store pickup and curbside pickup, but does not provide delivery services.
What payment methods are accepted at American Eagle Millbury?
They accept Afterpay, American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What is the contact phone number for American Eagle in Millbury?
You can contact the Millbury store at +1 508-865-1787.
Is American Eagle in Millbury part of a larger brand or chain?
Yes, this location is part of the American Eagle Outfitters brand, established in 1977.
What attractions or shops are near American Eagle Millbury that customers might visit?
Nearby attractions include the Blackstone Valley Showcase Cinemas and Blackstone Valley 14 Cinema de Lux for entertainment, and shops like Kay Jewelers and Lindt Factory Outlet inside The Shoppes At Blackstone Valley for shopping before or after your visit.
Are there dining options near American Eagle Millbury?
Yes, nearby dining options include Qdoba Mexican Restaurant, 110 Grill bar and grill, Red Robin Gourmet Burgers, Feng Asian Bistro and Hibachi, Chatters Bar And Grill, UNO Pizzeria & Grill, and TGI Fridays.
What customer service or beauty shops are close to American Eagle in Millbury?
Nearby beauty and wellness options include Creative Nails and Spa, Orange Salon for hair and beauty services, and Sephora for cosmetics and beauty supplies.
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