Edible Arrangements

Reviews

• RL

  Remy Lebrun

  May 10, 2026
  1.0
  Very disappointed with this experience. My fruit delivery was sent to the wrong address, and my neighbor had to bring it to me hours later after it had been sitting since 1 PM. By the time I received it, I no longer felt comfortable eating it. On top of that, the flowers my husband ordered were never delivered at all. We tried calling customer service multiple times, and each time our calls were disconnected or hung up on. Poor delivery service and even worse customer service. I would not recommend ordering from this company.
• CM

  Christopher Mooney

  Apr 20, 2026
  1.0
  They delivered to the wrong store and I contacted the store four times. They won’t give me managers information and they won’t assist me with a refund. They told me it’s not their fault and they will not refund me even though they agreed went to wrong store but they said because the third party delivered it not their fault. I called customer service phone number twice no call back. Completed the survey no reply back sent to messages on website no reply back. Must be nice to be a company and just take someone money with no responsibility and not worry about it.
• HL

  Heidi (Lilhid5)

  Mar 31, 2026
  1.0
  I ordered a sympathy gift from this location, and while the edible arrangement was delivered, the Charli the Cupcake plush add-on was not. I only discovered the problem later, after a separate Edible Arrangements order for my mother from a different store also arrived with a missing item (that store corrected it immediately and re-delivered), which prompted me to check with my friend to make sure she had received everything. She had not. When I called this store, the person I spoke with, who said he was the owner, initially insisted the item had been sent. When I explained that it had not been received, he then said he would send another one free of charge. I pointed out that it was not “free of charge” because I had already paid for it, and he then corrected himself and said he would send a replacement. That replacement never arrived. I also submitted a complaint through Edible Arrangements and did not receive a timely response. What made this especially upsetting was that this was sent to my best friend after the loss of her dog. The gift message was written in my dog’s voice, saying that her dog would want her to take comfort where she could, and the reference to “backup cuddles” only made sense if the plush had actually been included. Without it, an important part of the message was lost. In the end, I had to open a PayPal dispute to get refunded for the missing item.
• CX

  Court Stuff X

  Dec 2, 2025
  5.0
  Omg, these pumpkin cheese cakes are Delectable!!! 😋 (behind the choc covered cookie in the picture)