Molly’s Bookstore is a locally owned independent bookstore based in Melrose, Massachusetts. We are committed to offering a quality selection of new and affordable books, as well as gifts and educational items for customers of all ages and backgrounds.
We are passionate about the written word and seek to share our love of reading to help create and sustain a community of lifelong readers.
We strive to provide a welcoming and nurturing environment to encourage the healthy exchange of ideas by hosting numerous readings, book groups, and panel presentations for adults and kids alike.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.