Townline Plaza is located on highly trafficked Middlesex Avenue, on the Malden/Medford border, just ten miles from the areaŐs four major malls. About 1. 2 million residents live within a seven-mile radius, making the center a prime retail destination. Four new tenants have moved in over the last 12 months, including Crunch Fitness, Iora Health, Omni Dentists, and Golden Garden Đ proof of MedfordŐs thriving market.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.