Lee Premium Outlets®, a shopping destination in the beautiful Berkshires, is designed to mirror an outdoor, quaint New England village. This shopping mecca is conveniently located off exit 10(old exit 2) of Interstate 90 (MA Turnpike). With 60 stores including men's, women's and children's apparel, accessories, and shoes, Lee Premium Outlets includes Brooks Brothers, Coach, J. Crew Factory Store, Lindt Chocolate, Nautica, Michael Kors, Sunglass Hut and Under Armour, just to name a few. At the scenic gateway to The Berkshires, the region features mountains, lakes, shopping and small town New England charm. The Berkshires is home to top ranked theatres, museums, spas and resorts, including the Norman Rockwell Museum, The Clark Art Institut...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.