This profile is uncertified and using publicly sourced data
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Business Details
About
Video Game Store
We are excited to be reopening in Agawam! Stateline Video Games also proudly serves customers at our Holyoke Mall (MA) and Shoppes at Buckland Hills, Manchester (CT) locations.
Established in 2008, Stateline Video Games has become Western New England’s go-to destination for both retro and modern gaming. We’re known for exceptional customer service, top-quality products, and a welcoming community atmosphere. Whether you’re searching for classic consoles, the newest releases, or gaming-related collectibles, you’ll find a curated selection for every type of gamer.
Location
Hours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.