Pacheco Jewelers

Reviews

• ER

  Elizabeth de Rham

  Apr 29, 2026
  5.0
  Wonderful owners, exacting work, knowledgeable and decent!
• ZB

  Zack Benson

  Feb 27, 2026
  1.0
  Woman who answered phone there didn't know what a watch push pin was. Told me to bring it in for repair. Told her the watch didn't need repair, that I just wanted to buy a push pin. She put me on hold, and a man came on but didn't want to give me a price. Said "it depends on the length of the pin." Apparently a 17 mm pin costs more than a 16 mm pin, according to this pinhead. He finally said "$10.00." Told him the whole watch cost only $18, and internet said avereage retail price of pin was $1.00-2.99. And, that someone recently bought 435 watch push pins for $10, which comes out to less than half a penny per push pin. To which pinhead said, "Then buy it there." I asked him if he paid less than a half-cent for something he was charging $10 for. He said: "I just told you 10 times what the price was. Bring it in and I'll measure it." I don't think so. Oh, and sir? One more thing: Measure THIS.
• RC

  R C

  Jan 21, 2026
  5.0
  Finally had the opportunity to travel into Cambridge to repair a broken necklace clasp. It’s clear with the truly exceptional service I received by the entire team, that this business has been around as long as it has been, with the greatest feedback and reputation due to their tremendous knowledge and experience with jewelry rather than just making a sale. I’m left with no reason to shop elsewhere as they earn your trust and loyalty. My family and friends near and far will be reaching out to Pachecos Jewelers going forward. These days you can buy/sell/repair jewelry so many different ways. They haven’t lost touch with the most important, building rapport with the customer, listening and offering suggestions that align with ultimate customer satisfaction. Needless to say, I will be dropping my other necklaces and bracelets off to have the clasps done on those. I feel comfortable knowing that they can be trusted with any items that are brought in and rest assured the work being done is in house and of the most superior workmanship. Thank you to the entire Pacheco Jewelers team.
• OG

  Omar Ghaith

  Dec 17, 2025
  5.0
  The best in Cambridge super friendly super nice 10/10
• JP

  Jessica Pacheco

  Nov 24, 2025
  5.0
  Me & my family have been coming here for 30+ years. The owners are so nice and helpful when needing to repair a piece of jewelry or even when you're in search for a new piece. Very professionally done.