Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 250 Granite Street in Braintree, MA or shop the collection online.
Good customer service and good quality stuff for cheap
MC
Melissa Comeau
Apr 1, 2017
1.0
My 15 yr old son got $100 Air Maxs... after wearing them a few hours they fit weird he said so 6 days later we went back to exchange for a different pair. The manager who was maybe 22 said sorry no go they've been worn. I said yah for maybe 3 hours!! Still said no... I have three kids and can't afford to just buy anothet pair... still this kid didn't care... acted like it was coming outta his paycheck. I have never experienced something like this... i had the receipt and just wanted an exchange and NOTHING WAS DONE!! I will NEVER shop in their store again!!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express South Shore Plaza hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
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