Tiffany & Co.

Reviews

• MS

  Maggie Sawyer

  Jun 20, 2026
  5.0
  I had an amazing jewelry-buying experience at Tiffany’s, thanks to Albert. From the moment we walked in, he was incredibly welcoming, friendly, and genuinely excited to help us find the perfect piece. What really stood out was his knowledge—Albert knew every detail about the jewelry and took the time to explain the craftsmanship, design, and history behind each piece. He answered all of our questions with confidence and made the entire process feel effortless. Most importantly, he made the experience so much fun. His enthusiasm and warm personality turned what could have been a stressful decision into a memorable and enjoyable experience. If you're shopping at Tiffany’s, I highly recommend working with Albert. His expertise and exceptional customer service made our visit truly special.
• EP

  Ellen Paul

  Mar 9, 2026
  1.0
  Tiffany & Co. - very disappointing misogynistic experience. On August 23, 2025, (4-5 pm) I came to the store to drop off my bracelet for repair. I was the customer speaking with the consultant and asking questions. I happened to be there with friends, including a male friend who was simply standing nearby. Despite the fact that I was clearly the customer, the male consultant repeatedly ignored me and directed his responses to the man instead. Even when I asked questions directly, he continued speaking to him rather than to me. He also made several comments and jokes that came across as dismissive and misogynistic. This kind of behavior is unacceptable - especially for a brand that positions itself as a luxury experience with high standards of customer service. Instead of feeling valued as a client, I left the store feeling disrespected and humiliated. I hope management takes this seriously and addresses how female customers are treated in their stores. Because of this experience, I will not be returning to Tiffany.
• AR

  Alyson Robinson

  Apr 7, 2023
  1.0
  When me and my boyfriend walked in, we were immediately judged by the whole staff at the front door. When they asked what i was looking for i told them since I knew exactly what I was coming for. One guy helped us get the item for us. Im sad to see how some ppl got bubbles to drink when they got in the shop as I didn't. They obviously thought I wouldn't buy anything. I did. And when I came home, I opened the box to see my necklace all scratched up in the back and a bit in front too. I had to write to customer service the same day to ask for an exchange as I don't live near this place. Fortunately, I sent it back and I'm waiting for the next steps from tiffany's. But it was definitely not a great experience which is disappointing because we hear all those great stories around people buying luxury brand and being treated like goddesses. I can affirm it was not our case. Just because we were younger and did not looked like we were out of a vogue magazine. Beware of that place. You guys need to up your game and stop being so judgy towards people coming in. Not professional at all. Also, instead of talking to eachother, your staff could wipe of finger smudges on your jewelry in your counters. $$ jewelry in demo with fingerprints all over them is not cute.
• LM

  Lovely Minige

  Mar 22, 2019
  5.0
  My favorite jewl
• SP

  Song Park

  Feb 4, 2017
  1.0
  Felt very judged by the older lady when I asked her if they had a certain necklace they had on the T&Co website. She told me that was too cheap to be in stores. I didn't know customer service was about judging people based on the price of their purchase. Rude.

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