Bucherer 1888

Reviews

• MV

  Marten Vandervelde

  6 days ago
  5.0
  I’ve had the pleasure of going into this store multiple times and it gets better every time I go in. Their new Rolex area is exquisite! I’ve been very happy working with Sanaz and find her to be very helpful and inclusive in a world that is usually full of misleading and unresponsive people. Great job Bucherer
• CB

  craig bender

  May 11, 2026
  5.0
  Frank is an absolute pleasure to work with. He sourced a watch for me and made the whole process very easy. A Great guy who delivers what he promises. Highly recommend Thank you Frank!
• PH

  Polina Heiko

  May 7, 2026
  1.0
  We came to look at some Cartier and Panerai watches, and the girl who was showing them for us absolutely destroyed our mood:( She was so unprofessional and wasn’t interested at all! We asked for the bronze Panerai twice, and she brought the gold one saying that it’s bronze. We kindly asked if she’s sure that it’s the bronze one, and she looked at it and said “maybe it’s gold… maybe it’s not… I don’t know.” And she wasn’t smiling, it wasn’t said as joke, I just felt like I was speaking with a teenager. We asked for bronze, and you brought something you don’t even know what. Then she started silently looking for a bronze one in the phone for like a couple minutes and at the end said that they don’t have any, and that’s it. I didn’t remembered her name, but I’m pretty sure she was pregnant, so maybe that was her hormones that swung her mood. Nevertheless, it’s not an excuse to be so rude and disrespectful, as we came to Boston for shopping and was really looking into purchasing a watch, but with this mood, no. Not in this store.
• RO

  Raymond Oka

  Apr 30, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Danielle was amazing! I purchased a beautiful datejust from her for my mother, just in time for mother’s day :) I cannot say thank you enough to her for making this happen! I look forward to purchasing more timepieces from her going forward:) ⭐️⭐️⭐️⭐️⭐️
• SH

  Sara Hentz

  Apr 28, 2026
  2.0
  My husband and I came to Bucherer in mid-February looking for a watch for my 30th birthday gift. We worked with Sanaz to pick out a beautiful Longines watch that I was SO excited about, and Sanaz let me know that she would place an order for the piece and text and email me when it was ready for pickup. Two months and 3 unanswered phone calls later and I still haven’t received any communication regarding the watch. While I understand that we weren’t spending tens of thousands of dollars with them, I expected a higher level of professionalism from this store and am very disappointed in this experience—particularly for my first nice watch and a milestone birthday gift. Needless to say we won’t work with Bucherer in the future.

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